This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!
Job Responsibility:
Welcome and guide customers through their in-store planning journey, delivering a personalized and inspiring experience
Use IKEA’s planning tools to design customized, modular, and optimized kitchens
Understand customer needs and provide practical solutions that fit their space, budget, and aesthetic preferences
Present kitchen plans clearly, professionally, and in an engaging way
Collaborate with sales, logistics, and installation teams to ensure a smooth and seamless customer experience
Follow up on projects from design to installation, maintaining proactive communication with customers
Requirements:
A passion for interior design and smart home solutions
A customer-focused approach, with empathy and enthusiasm
Comfort using digital tools (IKEA Home Planner - training provided on our planning software)
Ability to work collaboratively in a dynamic, fast-paced environment
A natural curiosity for IKEA products and their impact on everyday life
At least 6 months of experience in a high-volume sales or customer service environment is an asset
What we offer:
Wellness days (in addition to your vacation days!)
Extended health, dental, and vision coverage (for you and your family)
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
Parental leave
Bereavement leave
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)