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As a Sales Co-worker in the Kitchen Planning team, your responsibilities will include designing tailored solutions for customers, advising on kitchen solutions, using planning software, and ensuring the sales area is well-presented.
Job Responsibility:
Designing tailored solutions to solve customers’ kitchen and home furnishing needs
Actively approaching customers, asking insightful questions, and advising them on the best kitchen solutions for their lifestyle and space
Supporting customers throughout their kitchen design journey using our kitchen planning software
Follow up with customers after their initial planning appointment offering further advice, answering questions, and helping them move closer to their dream kitchen
Ensure the sales area is always stocked, well-presented, attractively merchandised, and correctly priced
Build strong relationships with your team and other departments, contributing to a collaborative, inclusive working environment
Stay knowledgeable about in-store promotions, delivery options, product features, and benefits to better assist and inspire customers
Requirements:
A passion for home furnishings and a keen eye for quality, maintaining a strong level of product knowledge and a love for sharing the IKEA range with customers
A strong customer-focused mindset, always striving to deliver a memorable and positive shopping experience
An authentic approach to generating sales, paired with a professional, self-motivated approach towards achieving sales targets and KPIs
Clear and concise communication skills, a keen eye for detail, and strong problem-solving abilities
A ‘Togetherness’ mindset, with the ability to work autonomously while collaborating effectively with your team
Proficient computer skills and a willingness to learn the technical aspects of the IKEA range and digital planning tools
IT systems capability with an ability to learn about all technical aspects of the IKEA product range, tools, and systems
What we offer:
5 weeks’ Paid Annual Leave
Paid Parental Leave
Family & Community Leave
Rosters published 4 weeks in advance
15% Co-worker discount
Subsidised meals and complimentary drinks in our Co-worker restaurant
Free uniforms provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
24/7 access to our Employee Assistance Program for health and wellbeing support