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IKEA Gateshead are looking for a Kitchen Instore Planner to Join our team and help customers create the heart of their homes! We're looking for someone who can make the planning experience enjoyable and inspiring by engaging with customers warmly and attentively. Apply today and be part of a team that turns kitchen dreams into reality at IKEA!
Job Responsibility:
You will be responsible for the full customer experience from booking the first appointment, planning and through to payment being taken
You will engage with our customers instore identifying their needs, inspiring and advising them on the best solutions for their life at home
You will keep yourself up to date on IKEA Services and Product Range to offer solutions and services that meet customer needs
You will bring the ambience, inspiration and quality of the IKEA showroom directly into customer's homes
You will work closely with sales targets and other KPI's
Requirements:
You are someone who listens to the customer needs and offers innovative solutions to meet them
You are someone who enjoys working on your own initiative with the autonomy to manage your diary of appointments
You have experience working with a variety of computer programmes including Microsoft Office suite and Planning Tools
You enjoying following kitchens design trends and customer buying behaviors to provide relevant solutions to our customers
What we offer:
We can discuss flexibility to match your life and our business needs during the interview