This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
You'll be the driving force behind making the customer's dream kitchen a reality. Acting as a liaison between the customer and service providers like designers, contractors and IKEA sales co-workers. You'll ensure a brilliantly executed kitchen remodeling experience.
Job Responsibility
Reviewing all kitchen installation services to ensure that the Kitchen & Bath Service standards are met or exceeded
Acting as the central point of communication between service providers and customers for all installation issues, deviations and resolutions
Coaching co-workers to boost sales and enhance the customer shopping experience
Providing performance feedback on external service providers and IKEA sales department to continually improve the customer experience
Requirements
3 years of experience in a sales or customer service role
3 years of experience with vendor relationship management