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Wickes Logo Wickes · Sales

Kitchen And Bathroom Design/Sales Consultant

United Kingdom, Thetford Employment contract · Job Posted May 29, 2026
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Job Description

If you are passionate about providing a great customer experience join us as a Kitchen and Bathroom Design Consultant. You will help customers design and create spaces that make a real difference in their homes. From the first conversation in our showroom to visiting them at home, you will guide them through the process with care. You will take the time to understand what matters to them, offer product advice, and use your design knowledge to bring their ideas to life. Every project is unique and every project matters. You will own the full customer experience from start to finish.

Job Responsibility

  • Deliver our full Wickes customer journey: whether it is in-store, virtual, or at a customer's home, you will treat every customer with the same attention
  • Turn prospects into customers finding the best solutions for our customers' space and budget
  • Create inspiring designs using our design tools, presenting and refining ideas in collaboration with customers
  • Look after your showroom maintaining displays and keeping up our high standards
  • Stay organised and proactive keeping our customers updated and always communicating progress clearly
  • Stay compliant with all company policies and regulations including finance, GDPR, and health & safety

Requirements

  • You are customer-focused
  • You are sales driven and results-minded
  • You are creative and practical
  • You are calm and confident
  • You are organised and proactive
  • You are industry savvy
  • Some experience of using design tools would be desirable, however a working knowledge of similar tools such AutoCAD or Photoshop would be an advantage
  • You will also need a valid UK driving licence and access to a vehicle as you will visit customers at home.

Nice to have

  • Some experience of using design tools would be desirable
  • working knowledge of similar tools such AutoCAD or Photoshop would be an advantage

What we offer

  • Competitive salary plus uncapped commission (including guaranteed commission during your training period)
  • Comprehensive 7-week training programme where you will learn about our products, our design tools and our customer sales journey
  • Dedicated mentor support for your first 9 months
  • Competitive colleagues benefits
  • Flexible working options
  • Up to 35 days of annual leave including Bank Holidays
  • Defined Contribution Pension Scheme up to 10% dependent on length of service
  • 20% colleague discount
  • Save-as-you-earn and cashback health schemes
  • Access to a discount platform for retailers, gyms and more
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