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Help customers design and create spaces that make a real difference in their homes. Guide them through the process from first conversation in the showroom to visiting them at home. Take time to understand what matters to them, offer product advice, and use design knowledge to bring their ideas to life. Own the full customer experience from start to finish.
Job Responsibility:
Deliver the full Wickes customer journey in-store, virtually, or at a customer's home
Turn prospects into customers finding best solutions for space and budget
Proactively generate leads within the showroom
Create inspiring designs using design tools, presenting and refining ideas
Look after the showroom maintaining displays and keeping high standards
Stay organised and proactive keeping customers updated and communicating progress clearly
Stay compliant with all company policies and regulations including finance, GDPR, and health & safety
Requirements:
Customer-focused and a great listener who enjoys helping customers and building trusted relationships
Experienced in consultative selling and motivated to achieve and exceed sales targets
Creative and practical, able to see possibilities in a space and know how to make ideas work
Calm and confident, handling challenges with professionalism
Organised and proactive, taking ownership and staying on top of details
Industry savvy, keeping up to date with latest trends and understanding local market
Valid UK driving licence and access to a vehicle
Nice to have:
Some experience of using design tools
Working knowledge of similar tools such as AutoCAD or Photoshop
What we offer:
Competitive salary plus uncapped commission (including guaranteed commission during training period)
Comprehensive 7-week training programme
Dedicated mentor support for first 9 months
Competitive colleagues benefits
Flexible working options
Up to 35 days of annual leave including Bank Holidays
Defined Contribution Pension Scheme up to 10% dependent on length of service
20% colleague discount
Save-as-you-earn and cashback health schemes
Access to a discount platform for retailers, gyms and more