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Kitchen administrative assistant position at Courtyard by Marriott Iloilo responsible for computer database operations, office equipment operation, document preparation, mail handling, filing systems maintenance, and providing guest service according to company standards.
Job Responsibility:
Update records, files, reservations
Answer inquiries from guests
Transmit information or documents using computer, mail, or facsimile machine
Prepare letters, memos, and other documents
Handle incoming and outgoing mail
Create and maintain filing systems
Compile and file records of office activities
Maintain confidentiality of proprietary information
Protect company assets
Anticipate and address guests' service needs
Assist individuals with disabilities
Answer telephones using appropriate etiquette
Support team to reach common goals
Listen and respond appropriately to concerns of other employees
Requirements:
Enter and retrieve information contained in computer databases using keyboard, mouse, or trackball
Operate standard office equipment other than computers
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
Handle incoming and outgoing mail
Create and maintain computer- and paper-based filing and organization systems
Compile, copy, sort, and file records of office activities
Enter and locate work-related information using computers and/or point of sale systems
Ensure uniform and personal appearance are clean and professional
Welcome and acknowledge all guests according to company standards
Speak with others using clear and professional language
Develop and maintain positive working relationships with others
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Nice to have:
Passionate about providing guest experience that goes above and beyond
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