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We are seeking an experienced and motivated Kiosk Supervisor to lead our front-line team. The ideal candidate will have a hands-on approach, strong leadership skills, and a genuine passion for delivering outstanding food experiences in a fast-paced kiosk environment. As the Kiosk Supervisor, you will oversee the day-to-day running of the kiosk, ensuring consistent product quality, excellent customer service, and smooth operational standards are maintained at all times.
Job Responsibility:
Supervise and lead the kiosk team, maintaining a positive, productive, and efficient working environment
Oversee food production and service, ensuring consistency, quality, and presentation meet brand standards
Manage food preparation and service flow efficiently to meet operational deadlines throughout the day
Maintain strict compliance with food safety regulations and hygiene standards at all times
Monitor stock levels, place orders, and manage inventory to minimise waste and control costs
Train and support junior team members, fostering a culture of continuous improvement
Ensure all products are prepared in accordance with health and safety guidelines
Collaborate with wider teams to ensure seamless service and high levels of customer satisfaction
Handle opening and closing procedures, ensuring the kiosk is ready for trade at all times
Requirements:
Proven supervisory or team leader experience in a busy food retail, restaurant, or hospitality setting
Strong background in food preparation, production, and food safety practices
Demonstrated ability to lead and motivate a team in a high-volume, fast-paced environment
Excellent organisational skills with a proactive, hands-on attitude
Ability to work early morning shifts starting from 5:00 AM and flexibility across the operating hours
Strong communication skills and a customer-first mindset
Knowledge of current food safety regulations (Level 2 Food Hygiene certificate preferred)