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KidStrong Henderson Logo KidStrong Henderson · Education

KidStrong Assistant General Manager

United States, Laguna Niguel 25.00 - 27.00 USD / Hour · Job Posted March 21, 2026
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Job Description

The Assistant General Manager (AGM) is a hands-on leader who supports the daily operations of the center, develops and leads the coaching team, drives membership growth, and helps deliver an exceptional experience for kids and families. This role blends leadership, coaching, sales, and operations in a fast-paced, people-focused environment.

Job Responsibility

  • Support center KPIs, staffing, scheduling, and profitability goals
  • Build and maintain strong relationships with KidStrong families
  • Support daily operations including cleanliness, maintenance, and brand standards
  • Assist with employee issues and documentation in partnership with the General Manager
  • Set and communicate coach schedules to ensure proper coverage
  • Plan, staff, and execute camps, birthday parties, and special events
  • Drive membership sales through outbound follow-up on inbound leads (50+ calls per day typical)
  • Support strong trial-to-membership conversion in the center
  • Respond promptly and professionally to parent and lead inquiries
  • Foster a positive, accountable coaching culture
  • Support recruiting, onboarding, training, and ongoing development of coaches
  • Provide feedback and support professional growth
  • Maintain required KidStrong certifications
  • Participate in leadership meetings and trainings
  • Coach KidStrong classes for children ages 1–11
  • Work in a physically active environment and safely lift and move equipment (up to approximately 25 lbs)
  • Understand and communicate the “why” behind the KidStrong curriculum
  • Communicate professionally with the team via Slack

Requirements

  • Passion for working with children is non-negotiable
  • Comfortable communicating with parents and guardians
  • Prior experience in leadership, coaching, sales, or customer service preferred
  • Athletic, coaching, or fitness-related background strongly preferred
  • Strong communication, organization, and leadership skills
  • CPR certified or ability to obtain within 90 days

What we offer

  • Bonus based on performance
  • Free uniforms
  • Paid time off
  • Training & development
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