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A Kids Club Attendant is a key part of the guest experience, you will be responsible for creating a fun, safe, and welcoming environment where our youngest guests can enjoy unforgettable moments. You will lead activities, supervise play, and ensure that each child feels valued, entertained, and cared for in line with our brand’s standards of excellence.
Job Responsibility:
Plan and execute safe, fun-filled and educational daily scheduled programs for guests ranging in ages from 4 to 12
Prepare the KFAS facility on a daily basis to handle a minimum of 5 children
React to changes in scheduling, weather or number of children with prepared backup plan
Arrange for food from In Villa Dining as required by guests
Assist with the service
Converse with guests and answer questions regarding the resort
Provide orientation of KFAS facility, and when available, of the Recreation Building
Promote and up sell excursions to guests, customizing where necessary to meet guest needs
Execute the tasks of a Water Sports, Kid’s Club, or Health Club Attendant as needed
Adhere to all corporate core standards in execution of programming
Work closely with supervisor to ensure proper standards of hygiene and functioning of equipment
Assist in handling guest requests, complaints, and any special problems keeping the Kids Club Coordinator and Recreation Management well-informed of action and follow-up
Provide personalized service for all VIP’s and SA guests on a daily basis
Participate fully in all departmental training as outlined by your manager and as per the Departmental Annual Training Plan to master all tasks and skills related to the Standard Operating Procedures for your position
Fill in any gaps in your skills and knowledge
Respond properly in any hotel emergency or safety situation
Perform any other tasks or projects as assigned by the hotel management and staff
Requirements:
Language proficiency: Strong verbal and written communication skills in English
Spanish or additional languages are a plus
Personality: Outgoing, friendly, and confident when interacting with children and families, creating a fun and welcoming environment
Experience: Previous experience working with children, ideally in hospitality, education, or recreational settings
Skills: Ability to swim and ensure children’s safety during pool or beach activities
Certification: Valid First Aid, CPR, and Heimlich Maneuver certifications, as well as knowledge of basic safety and rescue techniques
Responsibility: Commitment to following safety procedures and maintaining constant supervision of all children
Teamwork: Cooperative attitude, able to coordinate effectively with colleagues, parents, and management
Organization: Patience, creativity, and the ability to plan engaging and age-appropriate activities
Legal requirement: A clean criminal record certificate, as required in Spain for individuals working with minors, and legal authorization to work in Spain
Work Experience: 2 Years
Degree: Professional /Technician
Languages: Spanish / English
Language Ability: High
Nice to have:
Spanish or additional languages are a plus
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Discounts at our hotel restaurants
Discounts on local services
Possibility of accommodation and transportation to work (at a reduced cost)