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This role is responsible for driving sales performance, clinical support, and overall customer service within an assigned territory. The position manages all new and existing dialysis accounts, identifies and closes new business opportunities, and delivers comprehensive solutions across the full product portfolio for both In Center and Home. The role builds and maintains strong customer relationships, leads territory-level collaboration with internal partners, and ensures accurate use of sales tools, forecasting, and contract management.
Job Responsibility:
Own all accounts in assigned territory, new and existing account relationships, and represent the entire product portfolio (In Center and Home)
Identify and close new opportunities by developing appropriate solutions and delivering implementation support across all customer types
Manage and nurture account relationships to drive expansion and renewals, secure wallet share and demonstrate problem solving to customers as needs arise
Engages in regular face to face customer call activity
Leads collaboration and coordination with all supporting roles to handle customer needs and expectations
Uses FME sales tools daily to effectively manage prospects, existing accounts, opportunities, pipeline and forecast in an accurate and timely manner
Maintains timely management of customer contracts
Requirements:
Bachelor’s Degree required
Advanced Degree desirable
2-5 years’ related medical sales experience
or a master’s degree with 3 years’ experience
or a PhD without experience
or equivalent directly related work experience
Experience and proven success with consultative selling
approach and methodology
Demonstrates effective presentation skills, professional and executive presence, and effectively establishes credibility with any audience
Effective communication skills, both verbal and written
demonstrates ability to deliver timely and useful multi-mode communications to both internal and external customers
Must have basic computer skills including but not necessarily limited to, Word, Excel, Power Point
Must be able to physically cover and maintain regular face-to-face contact with customers over a large geographic area
Extensive travel by automobile/train/airplane is often necessary to cover assigned territory which includes overnight stays
Contact with customers by phone alone is not adequate
Occasional weekend work is necessary to support trade show events
Lifting requirements involve setting up portable booths, occasional lifting up to 50lbs, and transporting medical equipment and supplies for purposes of in-servicing customers
Must reside within assigned territory
What we offer:
comprehensive benefits package including medical, dental, and vision insurance
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