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We’re looking for a Keyholder who has experience on the sales floor and can quickly learn our policy and procedures. If you’re organized, proactive, and looking for a customer-oriented role, this might be the role for you!
Job Responsibility:
Act as Manager on Duty when ASM and SM are not present
Learn all operational procedures and assist with all customer-related inquiries on the floor
Oversee opening and closing procedures for the store
Effectively communicate Rothy’s brand story, values, and mission to our customers
Support store leadership in communicating important updates to Retail Associates
Assist in keeping the entry area, display area, and floor clean and tidy
Supervise vendors for cleaning, in-store fixtures, or updates occurring at the store
Share expert brand and product knowledge to allow customers to personally experience our style, look, and quality of our shoes
Serve as a point person for all store associate questions and relay outstanding questions or issues to store leadership (Store Manager and Assistant Store Manager)
Requirements:
2+ years of Retail, Hospitality, or a customer-oriented experience
Positive attitude and a relentless focus on making sure our customers are happy
Love collaborating and working in a team environment
Availability to work full time, 5 days a week, including Fridays, weekends, evenings and holidays
Comfortable in a fast-paced, ever-changing environment
Excellent communicator
Careful listener that thinks on their feet and can provide solutions in a timely manner
Comfortable working on your feet up to 8 hours a day in a busy store environment
Able to lift up to 25 pounds
18 years of age or older
What we offer:
Medical, dental and vision insurance
4 weeks of paid time off plus paid holidays and paid wellbeing leave