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As a Key Holder, you will play a key role in delivering a seamless and enjoyable shopping experience. You are passionate about fashion, customer service, and creating a welcoming environment that reflects the brand’s image and making customers feel comfortable, cared for and confident. You bring energy, style expertise, and a customer-first mindset to everything you do—from the fitting room to the cash register.
Job Responsibility:
Deliver an exceptional shopping experience that fosters strong customer relationships and long-term loyalty
Operate the cash register efficiently and accurately, handling customer transactions with professionalism and care
Utilize product knowledge and current promotions to drive add-on sales during checkout
Maintain a visually appealing sales floor by adhering to brand merchandising and presentation standards
Assist with store operations, including opening and closing procedures, to ensure smooth daily execution
Requirements:
Two years’ experience in sales or customer service is considered an asset
Ability to multitask and stay organized in a fast-paced, dynamic environment while delivering an exceptional customer experience
Availability includes evenings and weekends
What we offer:
Flexible Hours: We adapt to your availability to offer a schedule that fits your needs
Career Advancement: Opportunities for professional growth and career development (certain conditions apply)
Paid time off: Flexible days and vacation time to help you balance school, work and personal life (certain conditions apply)
50% Discount on all RCL brands, including PENN., Reitmans, and RW&CO.
Generous Referral Policy: Refer your friends and earn rewards for every successful hire (Certain conditions apply)