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Keyholder

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Skin Laundry

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Location:
United States , Dallas

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Contract Type:
Not provided

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Salary:

18.00 - 21.00 USD / Hour

Job Description:

We are looking for a dynamic and inspirational individual to support the clinic team to ensure the efficient running of the Clinic. You will use your outstanding leadership and sales skills to lead by example and provide inspirational, authentic, and personalized client service to achieve all sales and client service targets. If you are an ambitious self-starter with previous retail experience, looking for leadership development and growth, then this is the perfect role for you and the first step towards a long term and fulfilling career.

Job Responsibility:

  • Creating curated client experiences
  • Effectively introduce and promote customized, no-downtime facials and Skin Laundry products specific to the personal skincare needs for current and prospective clients
  • Educating clients on the importance of the skin care protocols
  • Celebrating the success of the results our clients experience
  • Championing Skin Laundry’s mission and values and how our services and products achieve these goals
  • Effectively coordinating, scheduling, and rescheduling recurring and future clients
  • Consistently seeking, obtaining, and converting new clients
  • Supporting Store Operations Success
  • Support clinic success by improving efficiency and accuracy amongst all processes and procedures within the business
  • Strong communication skills, ability to multitask, and comfortability with computer/clinic systems
  • Establishes and maintains effective client retention processes
  • Understand and utilize company reports to leverage business and share insights on best practices for performance
  • Enhancing Skin Laundry Culture
  • Partner with clinic team to provide people-oriented, enjoyable & comfortable workplace of belonging
  • Respect and support all team members individuality & provide an inclusive environment
  • Understand opportunities and support the team to meet personal & clinic goals
  • Maintain organizational relationships

Requirements:

  • Proven retail experience, preferably within skincare and/or aesthetics
  • The ability to provide inspirational, authentic and personalized customer service
  • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
  • Two (2) years of experience in Skin Care/Aesthetics or customer service preferred
  • Prioritizes customer service and has exceptional communication skills
  • Proficient in problem solving and finding creative solutions
  • Must be able to create a comfortable atmosphere for clients and team members
  • Attentive and a good listener
  • Attention to detail in following company and safety protocol
  • Must prioritize client safety and customer service and be able to make clinical decisions, knowing when to ask for assistance
  • Goal oriented and self-motivated to achieve and exceed company benchmarks for success
  • Willing to learn and adapt to changes quickly
  • Comfortable and respectful with conflict management with clients and team members

Nice to have:

  • Previous retail operations experience including cash reconciliation and opening and closing the store
  • Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets
  • Previous experience with retail point-of-sale software, Zenoti experience is a plus
What we offer:
  • Skin Laundry Complimentary Employee Treatment & Product Discount Program
  • Vacation leave, sick leave, and 10 Paid holidays
  • Parental Leave
  • Health insurance - Medical, Dental, and Vision insurance options
  • 401k
  • Flexible Spending Accounts (FSA) - Health Care and Dependent Care
  • Voluntary Term Life insurance for employee, spouse, and child(ren)
  • Employee Assistance Program (EAP)
  • Voluntary Accidental Death & Dismemberment (AD&D)
  • Voluntary Commuter Benefits
  • Voluntary Legal Benefits
  • Voluntary Group Accident insurance
  • Voluntary Critical Illness insurance
  • Voluntary Hospital Indemnity insurance
  • ADP LifeMart - discounted products, services, and experiences
  • Calm App subscription

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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