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Key user Product DC Pune (D365)

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Alfa Laval

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Location:
India , Pune

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Key user for the PDL DC solution area (including ERP, WMS, Planning and SRM system), support central team with detailed process knowledge and communicate/train new functionality to DC network. Execution of daily Order Support tasks.

Job Responsibility:

  • Key user for the PDL DC solution area (including ERP, WMS, Planning and SRM system), support central team with detailed process knowledge and communicate/train new functionality to DC network
  • Execution of daily Order Support tasks
  • Participate in process reviews
  • Provide input for potential process improvements
  • Support in change management
  • Support central project team in the development of the PDL template processes
  • Explain business requirements and provide business scenarios
  • Provide detailed process knowledge and local or legal requirements to the central team
  • Participate in system/process trainings
  • Plan, prepare and execute end user training
  • Be responsible for communicating and train local users in new functionality or process changes
  • Help with providing test cases and execute testing of new functionality when needed
  • First point of contact to support DC end-user
  • Raise, prioritize change requests in alignment with central teams and other DCs
  • Data Management
  • Release and follow up on purchase orders
  • Developing and improving day to day customer/supplier relationships
  • Main point of contact for value added support for: Lead time improvements (Expedites, Emergency Breakdowns, Alt Supply chains)
  • Special order requirements, (Certificates, drop shipment, subcontracting etc)
  • Proactively handling and communication of deviations

Requirements:

  • Relevant experience and knowledge from the distribution centre
  • Open-minded and communicative
  • Curious and a desire to learn
  • Independent with high integrity
  • Knowledge of Alfa Laval’s products and organisation
  • Knowledge of Alfa Laval / Operations concepts and strategies
  • Knowledge of ALPS
  • Problem resolution
  • Change management
  • Dedicated, takes initiative, creates networks

Additional Information:

Job Posted:
April 17, 2026

Employment Type:
Fulltime
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