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Key user Plan DC Pune (D365)

India, Pune · Job Posted April 17, 2026
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Job Description

In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining, recycling and purifying process that allows our customers to be better themselves. You will find our work in leading applications for water purification, clean energy, food production, waste processing, pharmaceutical development and much more. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality, in an environment that welcomes drive, courage and diversity. The result is a company where we all can be very proud of what we do. Our core competencies are in the areas of heat transfer separation, and fluid handling. We are dedicated to optimizing the performance of our customers' processes. Our world-class technologies, our systems, equipment, and services must create solutions that help our customers stay ahead.

Job Responsibility

  • Key user for the PDL DC solution area (including ERP, WMS, Planning and SRM system), support central team with detailed process knowledge and communicate/train new functionality to DC network
  • Execution of daily Order Support tasks
  • Participate in process reviews
  • Provide input for potential process improvements
  • Support in change management
  • Support central project team in the development of the PDL template processes
  • Explain business requirements and provide business scenarios
  • Provide detailed process knowledge and local or legal requirements to the central team
  • Participate in system/process trainings
  • Plan, prepare and execute end user training
  • Be responsible for communicating and train local users in new functionality or process changes
  • Help with providing test cases and execute testing of new functionality when needed
  • First point of contact to support DC end-user
  • Raise, prioritize change requests in alignment with central teams and other DCs
  • Data management
  • Release and follow up on purchase orders
  • Developing and improving day to day customer/supplier relationships
  • Main point of contact for value added support for: Lead time improvements (Expedites, Emergency Breakdowns, Alt Supply chains)
  • Special order requirements, (Certificates, drop shipment, subcontracting etc)
  • Proactively handling and communication of deviations

Requirements

  • Relevant experience and knowledge from the distribution centre
  • Open-minded and communicative
  • Curious and a desire to learn
  • Independent with high integrity
  • Knowledge of Alfa Laval’s products and organisation
  • Knowledge of Alfa Laval / Operations concepts and strategies
  • Knowledge of ALPS
  • Problem resolution
  • Change management
  • Dedicated, takes initiative, creates networks

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