Key Team Leader Job at Dunham's Sports (Pittsburgh)

Secretarial Team Leader

Are you an organised, people-focused professional with a talent for leading and ...

Location

United Kingdom , Birmingham

Salary:

35000.00 - 40000.00 GBP / Year

Douglas Scott

Expiration Date

Until further notice

Requirements

Previous experience as a Secretarial Team Leader in Legal is essential
A confident and professional approach when interacting with colleagues at all levels
Strong communication skills, with the ability to provide feedback and navigate challenging conversations
A positive, supportive attitude toward team wellbeing and development
Reliability and a conscientious work ethic, modelling high standards for others
A commitment to delivering excellent client care
A collaborative mindset, with a focus on building strong interdepartmental relationships

Job Responsibility

Deliver comprehensive and proactive secretarial support to assigned fee earners
Act as a key communication point between secretarial staff, Department Manager, and Secretary Co-ordinator
Monitor and enhance secretarial processes and working practices
Manage sickness absence and performance in line with company policies
Ensure appropriate support levels by monitoring workflow and managing holiday cover
Lead recruitment for new secretarial staff as required
Conduct formal reviews, setting SMART objectives aligned with team and firm priorities
Identify and coordinate individual and group training needs
Collaborate with Secretarial Co-ordinators and CMT Managers on wider departmental projects and initiatives
Work closely with the Department Manager to proactively address issues

What we offer

Excellent Benefits

Fulltime

New

R&D Team Leader

At JFrog, we’re reinventing DevOps and shaping how software is delivered, helpin...

Location

Israel , Netanya/Tel Aviv

Salary:

Not provided

JFrog

Expiration Date

Until further notice

Requirements

5+ years as a Team Leader, with proven experience and a strong record of leading development teams
10+ years of engineering experience in software development
Experience leading and mentoring highly skilled developers toward technical and professional excellence
Deep understanding of backend development of SaaS and microservices, using cloud-native practices
Familiarity with DevOps and Kubernetes domains, with the ability to define requirements and collaborate closely with DevOps engineers
Solid understanding of frontend development and the ability to guide frontend engineers
Hands-on experience in Go, Java, C++, or C#
Proven experience designing and implementing scalable, reliable, high-performance production systems
Strong architectural skills, with the ability to make sound design and implementation decisions
Ability to manage delivery, set milestones, and resolve technical and organizational challenges

Job Responsibility

Lead a team of 5–7 developers working on a large-scale, complex, and innovative product
Manage the delivery of multiple domains within the product, spanning various disciplines and technologies from design through release
Identify and manage risks and challenges, ensuring alignment, commitment, and high-quality execution across all stakeholders
Make key decisions that focus effort on the most impactful opportunities for the successful implementation of team initiatives
Take an active role in recruiting, onboarding, and mentoring new team members to build a strong, collaborative, and high-performing team
Contribute to the architecture and design of the different solutions, while exploring new technologies to drive innovation and scalability

New

Team Leader

The Team Leader, Operations is responsible for the day-to-day supervision of a g...

Location

Portugal , Lisbon

Salary:

Not provided

Concentrix

Expiration Date

Until further notice

Requirements

Highly motivated individual with skills to develop and coach team members to achieve performance expectations
Work well under pressure and follow through on items to completion
Strong communication skills, both written and verbal
Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
Ability to mentor, coach and provide direction to a team of employees
Mandatory Language requirements DE C1 or FR C1 or IT C1 or ES C1 + EN B2

Job Responsibility

Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements
Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly
Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations
Communicate expectations to employees and provide timely updates
Provide subject matter expertise in handling escalated customer calls as needed
Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities
Stay current on internal work processes, policies and procedures. Attend required manager development training
Promote the Concentrix values through both behavior and attitude, including being an advocate for team members

Guest Services Team Leader

We are recruiting a Guest Services Team Leader to join our vibrant and friendly ...

Location

Ireland , Dublin

Salary:

Not provided

14forty

Expiration Date

Until further notice

Requirements

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Ideally, have at least one year of experience in a similar leadership within a fast-paced and dynamic establishment (e.g., five-star hotel or corporate environment)
Be confident in stakeholder management, including client, the team, and peers
Have a positive, vibrant personality, acting with integrity and be able to easily build rapport with key stakeholders
Possess excellent organization skills, a can-do attitude, and a passion for delivering high standard service
Be proactive, flexible, and adaptable, with great attention to detail and ambition to learn and grow
Display excellent personal presentation and interpersonal skills
Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette

Job Responsibility

Meeting and greeting all visitors to site
Managing, training, and continuously engaging with the team to ensure high levels of productivity
Working alongside the team to ensure efficient and outstanding service levels are delivered at all times
Actively engaging and encouraging client and guest feedback, and driving change that enhances services provided, maximising technology and innovation in the process, and communicating best practice across the team
Being involved in staff events from the social aspect to planning and implementing with the office leadership team
Booking and supporting all meetings and events, using EMS

What we offer

Exclusive travel and grocery discounts
Life assurance
Cash rewards
Tax-saver tickets on public transport in partnership with Travel Hub
Bike to Work Scheme
Contributory pension scheme
Wellness programs
Employee Assistance Program
Digital counsellor services
Eye examination voucher for those requiring a Visual Display Unit (VDU/DSE) test

Fulltime

New

Team Leader

Co-operation is central to making sure our stores thrive in their communities. A...

Location

United Kingdom , Lichfield

Salary:

14.07 GBP / Hour

Central Coop

Expiration Date

Until further notice

Requirements

Previous Supervisor, Team Leader, or Duty manager experience within a Customer Service environment
Real passion for customer service
Enthusiastic and show real initiative
Ability to work with pace and flexibility
Take ownership of development
Ability to identify and grow great talent within their team through coaching
Open-minded and curious
Aware of current and future promotions
Identify opportunities for growth
Warm and friendly team member

Job Responsibility

Managing performance including conducting reviews and challenging poor performance
Ensuring colleagues adhere to Society policies and procedures
Taking responsibility for the store’s financial performance and compliance
Managing absence including back to work interviews and improvement meetings
Understanding of scheduling and productivity
Ensure colleagues are trained and records maintained
Communicating key messages and priorities with the team
Prioritising tasks to maximise sales opportunities and meet customer expectations
Leading change
Ensuring all colleagues work within health and safety guidelines

What we offer

Fantastic colleague discount
Retail discounts
Colleague Dividend
Colleague recognition
Personalised learning and development
Paid time for volunteering
Enhanced family friendly policies
Annual health check kit and virtual GP
Colleague assistance programme
Healthcare Cashplan

Fulltime

Airport Representative Team Leader

Our Customer Experience Airport Rep Team is an integral part of our business. Th...

Location

United Kingdom , Stansted

Salary:

30000.00 GBP / Year

TUI

Expiration Date

Until further notice

Requirements

Passionate about driving improved customer service and able to remain calm in high-pressure situations
experience in holding difficult conversations with customers and staff face-to-face
high standard of written and conversational communication with good attention to detail
ability to support a small team in resolving customer issues quickly and effectively
ability to make informed decisions and review/resolve simple escalated situations, often with tight deadlines
effective collaboration and networking skills
ability to work independently using your own initiative
confidence to escalate incidents where appropriate
ability to perform well in high pressure scenarios and multi-task
advocate for the wellbeing of customers and the team

Job Responsibility

Lead the shift, acting as the primary point of escalation and directing the team to where they are needed most
proactively attend to customers' needs and ensure the team is effectively managed in their day-to-day tasks
support the Customer Experience Airport Representatives and be a key contact for the Customer Operations Team, Ground Handling Agents, and Station Operations Coordinators at UK airports
solve issues on the spot, face-to-face, for customers on the day of travel, using pre-determined customer policies
work on a shift pattern basis (includes weekends, bank holidays, and nights) to support the wider Customer Operations Team
communicate incidents and customer trends daily to the Customer Operations Team and help the rep team find quick and efficient solutions
obtain and communicate data during daily operational disruptions
work at various UK airports as required, with pre-agreed petrol costs/expenses covered when not working at your pre-agreed base
always ensure the best possible level of customer care and service, balancing business and commercial needs
manage the team, keeping each staff member accountable for service delivered to customers

What we offer

Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
health and wellbeing support in five key areas – Financial, Health, Social, Community and Career
excellent rates with foreign exchange and discounts with retailers
discovery day – time to spend working at a local charity or community
pension scheme and life assurance

Fulltime

Airport Representative Team Leader

Our Customer Experience Airport Rep Team is an integral part of our business. Th...

Location

United Kingdom , Stansted

Salary:

30000.00 GBP / Year

TUI

Expiration Date

Until further notice

Requirements

Passionate about driving improved customer service and able to remain calm in high-pressure situations
Experience in holding difficult conversations with customers and staff face-to-face
High standard of written and conversational communication with good attention to detail
Ability to support a small team in resolving customer issues quickly and effectively
Ability to make informed decisions and review/resolve simple escalated situations, often with tight deadlines
Effective collaboration and networking skills, with the ability to work independently using your own initiative and the confidence to escalate incidents where appropriate
Ability to perform well in high pressure scenarios, multi-task and advocate for the wellbeing of customers and the team

Job Responsibility

Lead the shift, acting as the primary point of escalation and directing the team to where they are needed most
Proactively attend to customers' needs and ensure the team is effectively managed in their day-to-day tasks
Support the Customer Experience Airport Representatives and be a key contact for the Customer Operations Team, Ground Handling Agents, and Station Operations Coordinators at UK airports to ensure a seamless experience for our customers
Solve issues on the spot, face-to-face, for our customers on the day of travel, using pre-determined customer policies
Work on a shift pattern basis (includes weekends, bank holidays, and nights) to support the wider Customer Operations Team in responding to operational disruptions
Communicate incidents and customer trends daily to the Customer Operations Team and help the rep team find quick and efficient solutions
Obtain and communicate data during daily operational disruptions
Work at various UK airports as required, with pre-agreed petrol costs/expenses covered when not working at your pre-agreed base
Always ensure the best possible level of customer care and service, balancing business and commercial needs by monitoring your own monetary spend within your delegated authority
Manage the team, keeping each staff member accountable for their service delivered to customers

What we offer

Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
Excellent rates with foreign exchange and discounts with retailers
Discovery day – time to spend working at a local charity or community
Pension scheme and life assurance

Fulltime

Airport Team Leader

As a Customer Experience Airport Team Leader at TUI, you'll be the friendly face...

Location

United Kingdom , Manchester

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

Proven experience in a team leadership or management role
Ability to motivate and develop team members
Committed to excellent customer service
Remains calm under pressure
Experience handling difficult conversations
Strong communication skills
Attention to detail
Ability to effectively support a team in resolving customer issues promptly
Makes informed decisions and handles escalated situations within tight timeframes
Effective collaboration skills while working independently

Job Responsibility

Leading shifts as the primary escalation point
Directing team while proactively managing customer needs and daily tasks
Supporting Airport Representatives
Acting as key contact between Customer Operations, Ground Handling Agents, and Station Operations Coordinators
Resolving customer issues face-to-face using established policies
Reporting incidents and trends daily
Helping team develop efficient solutions during disruptions
Traveling to various UK airports with pre-agreed expenses covered
Maintaining excellent customer care while balancing business needs
Managing delegated spending authority

What we offer

Fantastic holiday benefits including discounts and special offers
Ability to purchase additional 'TUI time off'
Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career
Excellent rates with foreign exchange and discounts with retailers
Community day - time to spend working at a local charity or community
Pension scheme and life assurance

Fulltime

Key Team Leader

Dunham's Sports

Location:
United States , Pittsburgh

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 31, 2025

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Location:United States , Pittsburgh

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Job Posted:December 31, 2025

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