Key National Account Manager Job at Refresco (Mississauga)

Job Description

As the Key/National Sales Account Manager - Retail, you will play a crucial role in the ongoing growth and development of partnerships with our existing customers. Your responsibilities will also include maintaining our current points of distribution while at the same time expanding our product assortment by identifying and onboarding new areas of growth. To succeed in this role, you must deeply understand Refresco's capabilities and capacities and develop strategies that align with our business objectives and your customer's volume potential. You will also be responsible for maximizing our topline growth targets and profit through a return on current assets and driving additional synergies within our operations and distribution network with your customer base.

Job Responsibility

Work as part of a highly motivated, dynamic sales team to drive the organization's sales initiatives
Serve as primary customer contact for technical and business issues related to assigned or potential customers
Always partner with customers whose brands we have the capability to make today and who are strategic fits on a capacity basis
Develop a 'hit list' of potential innovative products that meet those needs
Develop synergies that capture critical data that can be shared with the broader retail sales team
Interface with all appropriate internal functions to work through the onboarding process for new items or expanded categories
Validate the ongoing execution of supply chain processes by interfacing with external customers and the internal supply chain team
Ensure proper strategies for planning and inventories of raw materials and finished goods
Work with the Demand planning and CPFR teams on forecast validation to ensure we achieve our internal requirements and collaborate with customer replenishment teams as needed
Provide ongoing analysis regarding customer performance to the prior year, plan, and current forecast where applicable
Work with the retail sales team to prepare weekly, monthly, quarterly, and annual sales projections and assist in forming the annual sales budget
Review Key Performance Indicators and provide feedback or corrective action recommendations as required
Establish, develop, and maintain business relationships with current and prospective customers
Research sources for developing prospective customers and gather critical information to help determine their potential
Take an active role in understanding essential requirements and legal terminology for developing customer supply agreements
Communicate and coordinate sales activities with marketing, sales management, finance, operations, logistics, and technical services as required
Expedite the resolution of customer problems, working cooperatively with internal and external team members as required
Working collectively with our team, help develop a competitive landscape summary that identifies advantages and potential gaps that, if closed, would increase sales
Analyze historical and current shipment data and develop strategies to improve business planning
Identify market trends within the total category to remain current with developments
Develop and maintain positive relationships with customers to gain trust and understanding
Take the lead in budgeting and forecasting, including variance analysis
Supply management with oral and written reports as required on customer needs, problems, interests, competitive activities, and potential for new products or sales opportunities.

Requirements

Outstanding sales and negotiation skills
Must demonstrate excellent problem-solving ability and be results-oriented
Be able to work independently and within a team environment, possessing excellent communication skills
Excellent organizational, time, and project management skills
Curiosity—Ability to analyze and understand financial information related to costing, operations, P&L modeling, and forecasting
Ability to travel for on-site customer and team meetings as required
Bachelor's degree in business or a related field is preferred
Five (5) or more years of progressive commercial experience working with a CPG company or retailer is required
Experience and knowledge of supply chain and manufacturing operations are required
Private Label experience required.

What we offer

Medical/Dental/Vision Insurance
Life and AD&D Insurance
Short-term disability and long-term disability
RSP Match
3 Weeks of Vacation (Pro-rated when starting)
5 Paid Sick Days & 2 Paid Floater days
Well-being Benefit
Discount and Total Reward Programs

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Key National Account Manager

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