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Key Lead

corporate.abercrombie.com Logo

Abercrombie and Fitch Co.

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Location:
United Kingdom , London

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

Job Responsibility:

  • Opening and closing routine
  • Product Knowledge & Brand Awareness
  • Business Understanding
  • Proactive Thinking
  • Attention to Detail
  • Register/Point of Sales use
  • Asset Protection
  • Visual Displays
  • System Skills
  • Ensuring all customers receive quality in-store experience
  • Acting as the Floor Supervisor
  • Providing guidance and coaching to Brand Reps and Stock Associates
  • Ensuring store operations are running effectively
  • Driving store performance on the floor through customer experience and team achievement of daily sales

Requirements:

  • Education- High School Diploma/ G.E.D. equivalent preferred
  • Retail Experience- At least 1 year of retail experience is preferred.
  • Supervisor/ Managerial Experience- No supervisory/ management experience is required.
  • Customer Focus
  • Communication
  • Interpersonal Interaction
  • Fashion Trend Knowledge
  • Outgoing
  • Assertiveness
  • Adaptability/Flexibility & Stress Tolerance
  • Poise & Ambition
  • Multi-Tasking
  • Applied Learning
  • Promoting Diversity & Inclusion
  • Work Ethic
  • Omni Channel Services
What we offer:
  • Equitable compensation and benefits
  • Flexibility and competitive Paid Time Off
  • Education and engagement events
  • Associate Resource Groups
  • Volunteer opportunities
  • Additional time off to give back
  • Quarterly Sales Incentive Bonus
  • Merchandise Discount
  • Flexible Schedule
  • Opportunities for Career Advancement
  • Opportunity to Become a Brand Affiliate
  • Training and Development
  • A Global Team of People Who'll Celebrate you for Being YOU

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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