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You will act as a senior member of the store team, supporting management in driving sales performance and ensuring operational excellence. You will take responsibility for store opening and closing procedures and lead the team in the absence of management.
Job Responsibility:
Lead by example to deliver a world-class client experience in line with brand standards
Support daily operations including opening and closing the store, cash handling, and security procedures
Drive sales through exceptional service, strong product knowledge, and confident styling advice
Support training and development of Sales Advisors to maintain high performance and service standards
Assist with stock management, including deliveries, transfers, and inventory counts
Ensure store presentation and visual merchandising consistently meet brand expectations
Support management with administrative tasks, reporting, and communication between teams
Uphold company policies, health and safety procedures, and maintain the integrity of the store environment
Requirements:
Experience in a luxury retail environment, ideally in a supervisory or key holder role
Strong leadership and communication skills
Proven ability to drive sales and deliver an elevated customer experience
Reliable and trustworthy, with a strong sense of responsibility
Excellent attention to detail, presentation, and organisation
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