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Desigual is a place open to creativity, talent, and innovation. From the mix and contrast between our individualities comes our way of understanding fashion and life. Since 1984, Desigual's unique creations have inspired people from all over the world to express the best version of themselves. Because from audacity comes the opportunity for growth; from enthusiasm, the energy to face every challenge. We are looking for people open to this inspiration.
Job Responsibility:
Collaborate with the Store Manager and Assistant Store Manager in managing the point of sale from the perspective of sales, billing and staff management in order to meet sales targets, quality, and optimization of stock and brand image in the point of sale as well as ensure the implementation of procedures and guidelines established by the company
Serve customers, according to the guidelines set by Desigual, in order to get the greatest satisfaction and drive the same sale
Customer Service
Sales and customer loyalty
Carrying out the tasks of product management at store: alarm, folding, ironing, etc
Care arrangements, returns, reservations and orders
Ensure continuous replenishment and product placement for its correct location in store
Participation in the inventory in store
Team management: monitoring in the absence of Store Manager or Assistant Store Manager schedules, time off management, workforce management (conflict resolution, working environment)
Store Management: Perform opening and closing the store, control, maintenance and cleaning of facilities
Collaboration of control and leakage protection and security issues in coordination with the central services
POS Management: implementation and monitoring of tonnage processes, changes, cash rebates and incidents. Supervision of the collection
Monitoring, analysis, information and training to team KPI's. Action plans in place to ensure compliance with the objectives and track
Requirements:
1 year experience as Key Holder or supervisor and/or 2 years as Sales Assistant (full time) in a store with a similar turnover and size to the store where the vacancy is
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