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Key Clients Customer Service

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Thelios SpA

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Location:
Italy , Belluno

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a Key Clients Customer Service to join our team, whose goal is to provide excellent service to our customers who contact us. The role involves managing orders from receipt through to dispatch, maintaining constant communication with the customer.

Job Responsibility:

  • Management of back office operations, including order processing, delivery monitoring, after-sales service management, and master data maintenance
  • Cross-functional collaboration to ensure maximum customer satisfaction
  • Contribution to the continuous improvement of business support processes, with full involvement in the customer lifecycle, from pre-sales to after-sales service

Requirements:

  • Fluent professional English
  • Proficiency in Microsoft Office Suite, especially Excel
  • Strong interpersonal and communication skills
  • Ability to create solutions
  • Curiosity and proactivity
  • Ability to manage complex situations and work effectively in a dynamic environment
  • Knowledge of SAP or Salesforce will be considered a plus

Nice to have:

Knowledge of SAP or Salesforce

Additional Information:

Job Posted:
May 04, 2026

Work Type:
On-site work
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