CrawlJobs Logo

Key Client Manager

socialvalueportal.com Logo

Social Value Portal Ltd

Location Icon

Location:
United Kingdom , Headstone, Harrow

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

70000.00 GBP / Year

Job Description:

An award-winning block management company is seeking an experienced Key Client Manager to take ownership of a portfolio of complex residential developments, including high-rise buildings, new builds, and estates requiring Building Safety Act (BSA) compliance. This is a senior, client-facing role where you will act as the main point of contact for key clients, delivering exceptional service while managing day-to-day operations, budgets, compliance, and strategic planning.

Job Responsibility:

  • Manage a portfolio of complex residential sites, including high-rise and mixed-use buildings
  • Conduct regular site inspections, ensuring high standards of maintenance, repair, and presentation
  • Take full ownership of day-to-day operations, including resident queries, issue resolution, and contractor management
  • Ensure compliance with the Building Safety Act (BSA), including maintaining the Golden Thread, supporting Safety Case Reports, monitoring Fire Risk Assessments, and liaising with the Building Safety Regulator (BSR)
  • Prepare and manage annual service charge budgets, oversee on-site staff or contractors, and lead Section 20 consultations and major works projects
  • Act as the main point of contact for key clients, delivering exceptional service while managing day-to-day operations, budgets, compliance, and strategic planning

Requirements:

  • Minimum 4 years’ experience in residential block management
  • Experience managing high-rise, new build, or complex sites
  • Strong knowledge of leasehold legislation, health & safety, and the Building Safety Act
  • Proven ability to manage service charge budgets, contractors, and major works
  • Excellent written and verbal communication skills and strong stakeholder management
  • Proficiency with property management software
  • A full UK driving licence and access to a vehicle is essential due to site visits
What we offer:
  • Hybrid working
  • Opportunity to work for an award-winning, forward-thinking block management company
  • Autonomy over a challenging and rewarding portfolio with strong internal support
  • Career development and CPD opportunities within a professional and growing organisation

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Key Client Manager

Key Account Manager

The Key Account Manager within Mobiteam is responsible for handling the most imp...
Location
Location
Moldova; Germany , Chișinău; Berlin
Salary
Salary:
Not provided
mobiteam.de Logo
Mobiteam GmbH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Able to multitask, prioritize, and manage time efficiently
  • Goal-oriented, organized team player
  • Self-motivated and self-directed
  • Excellent interpersonal relationship skills
  • In-depth understanding of company key clients and their position in the industry
  • Eager to expand the company with new sales, clients, and territories
  • Able to analyze data and sales statistics and translate results into better solutions
  • Excellent talking and written communication skills
  • Strong negotiation skills, with ability follow-through on client contracts
  • Proven results of delivering client solutions and meeting sales goals
Job Responsibility
Job Responsibility
  • Developing a solid and trusting relationship between major key clients and our company
  • Resolving key client issues and complaints
  • Developing a complete understanding of key account needs
  • Anticipating key account changes and improvements
  • Managing communications between key clients and internal teams
  • Managing account team assigned to each client
  • Strategic planning to improve client results
  • Negotiating contracts with the client and establishing a timeline of performance
  • Establishing and overseeing internal budgets with the company and external budgets with the client
  • Working with design, sales team, marketing, and the founder to ensure the highest quality of materials are being produced and all client needs to be met
What we offer
What we offer
  • Gather valuable practical experience in a reputable company and startup
  • Gain incredible experience from a proven track record Company
  • Be part of a professional and motivated team in an exciting industry
  • Work on a high degree on your own responsibility
  • Competitive salary and bonuses for hitting the KPIs
  • Official working contract with Mobiteam Group SRL Chisinau
  • Recommend yourself for a later career at Mobiteam GmbH Germany
  • Fulltime
Read More
Arrow Right

Senior Key Account Manager

A WiseTech Senior Key Account Manager is the WTG owner of a number (around 20 to...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
blumeglobal.com Logo
Blume Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Has 5+ years experience or more in Key Account Management
  • Previous experience managing large global clients and stakeholders at various levels
  • International freight forwarding or similar Supply Chain/Logistics industry Management experience preferred
  • Software Industry experience desirable
  • BBIT Qualification
  • CCP Qualification
Job Responsibility
Job Responsibility
  • Independently conducting customer QBRs, including actively identifying opportunities for revenue growth and works to execute, using the QBR as a key opportunity to drive this growth
  • Use internal tools such as the Customer Insights Portal to identify patterns and trends
  • Independently undertake deep dive investigations to establish and report back on clients’ motivations, strategies and preference
  • Build strong working partnerships with the Service Partners in order to optimize the overall service offering for the client
  • Has strong communication skills and internal influence with both peers and senior stakeholders
  • Using interpersonal, leadership and communication skills by phone, email, MS Teams to proactively engage with clients, gain their trust and establish a regular rapport
Read More
Arrow Right

Senior Key Account Manager

A WiseTech Senior Key Account Manager is the WTG owner of a number (around 20 to...
Location
Location
United States , Chicago
Salary
Salary:
90000.00 - 150000.00 USD / Year
blumeglobal.com Logo
Blume Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Has 5+ years experience or more in Key Account Management
  • Previous experience managing large global clients and stakeholders at various levels
  • International freight forwarding or similar Supply Chain/Logistics industry Management experience preferred
  • Software Industry experience desirable
  • BBIT Qualification
  • CCP Qualification
Job Responsibility
Job Responsibility
  • Independently conducting customer QBRs, including actively identifying opportunities for revenue growth and works to execute, using the QBR as a key opportunity to drive this growth
  • Use internal tools such as the Customer Insights Portal to identify patterns and trends
  • Independently undertake deep dive investigations to establish and report back on clients’ motivations, strategies and preference
  • Build strong working partnerships with the Service Partners in order to optimize the overall service offering for the client
  • Has strong communication skills and internal influence with both peers and senior stakeholders
  • Using interpersonal, leadership and communication skills by phone, email, MS Teams to proactively engage with clients, gain their trust and establish a regular rapport
What we offer
What we offer
  • health and welfare benefits
  • tuition assistance
  • 401K savings and other retirement programs
  • employee assistance programs
  • Fulltime
Read More
Arrow Right

Manager, Relationship Managers (MM & Key Accounts)

The role will lead a team of Relationship Managers primarily responsible for exp...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
intercom.com Logo
Intercom
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years experience managing a team of client-facing sales or account management organization
  • Previous experience in an Account Management function, interfacing with existing clients as an Individual Contributor or Manager
  • Proven experience–and passion for–teaching and developing talent
  • Experience developing GTM strategy, building and executing operational plans
  • Successful track record of designing, implementing, and validating processes and programs
  • A builder of businesses, with the ability to attract and develop the best talent in the industry
  • Excellent communication skills across a variety of mediums (written, verbal, presentation, and interpersonal)
  • Exemplary sales fundamentals, understanding of different sales frameworks and tools
  • Adaptive, with the ability to balance short term and long term priorities
Job Responsibility
Job Responsibility
  • Lead a team of Relationship Managers primarily responsible for expansion and retention of our existing customer base in the EMEA Region
  • Responsible for strategy, planning, building, and running a highly performing team
  • Own a book of business covering our Top Accounts in EMEA with responsibility to engage, manage, support and grow this business
  • Work with senior leadership to define and implement effective sales strategies for the EMEA Midmarket segment
  • Oversee the development of sales plans and tactics that align with company goals and regional market dynamics
  • Monitor the pipeline of opportunities & renewals to ensure timely and effective follow-ups, deal closures, and revenue growth
  • Own and understand your book of business - driving expansion through cross sell and upsell whilst managing retention
  • Build data driven outreach programs based on customer behaviour and white space opportunities
  • Contribute to and translate company strategy into actionable, measurable team and individual goals
  • Setting standards of excellence and Inspiring the team to do their best work, continue growing, and execute at a high level
What we offer
What we offer
  • Competitive salary and equity in a fast-growing start-up
  • We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
  • Regular compensation reviews - we reward great work!
  • Pension scheme & match up to 4%
  • Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
  • Flexible paid time off policy
  • Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
  • Cycle-to-Work Scheme
  • MacBooks are our standard, but we also offer Windows for certain roles when needed
  • Fulltime
Read More
Arrow Right

Manager, Relationship Managers (MM & Key Accounts)

The role will lead a team of Relationship Managers primarily responsible for exp...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
intercom.com Logo
Intercom
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years experience managing a team of client-facing sales or account management organization
  • Previous experience in an Account Management function, interfacing with existing clients as an Individual Contributor or Manager
  • Proven experience–and passion for–teaching and developing talent
  • Experience developing GTM strategy, building and executing operational plans
  • Successful track record of designing, implementing, and validating processes and programs
  • A builder of businesses, with the ability to attract and develop the best talent in the industry
  • Excellent communication skills across a variety of mediums (written, verbal, presentation, and interpersonal)
  • Exemplary sales fundamentals, understanding of different sales frameworks and tools
  • Adaptive, with the ability to balance short term and long term priorities
Job Responsibility
Job Responsibility
  • Lead a team of Relationship Managers primarily responsible for expansion and retention of our existing customer base in the EMEA Region
  • Responsible for strategy, planning, building, and running a highly performing team
  • Own a book of business covering our Top Accounts in EMEA with responsibility to engage, manage, support and grow this business
  • Build and be responsible for recruiting, coaching and developing a diverse team of Relationship Managers
  • Work with senior leadership to define and implement effective sales strategies for the EMEA Midmarket segment
  • Oversee the development of sales plans and tactics that align with company goals and regional market dynamics
  • Monitor the pipeline of opportunities & renewals to ensure timely and effective follow-ups, deal closures, and revenue growth
  • Own and understand your book of business - driving expansion through cross sell and upsell whilst managing retention
  • Build data driven outreach programs based on customer behaviour and white space opportunities
  • Contribute to and translate company strategy into actionable, measurable team and individual goals
What we offer
What we offer
  • Competitive salary and equity in a fast-growing start-up
  • We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
  • Regular compensation reviews - we reward great work!
  • Pension scheme & match up to 4%
  • Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
  • Flexible paid time off policy
  • Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
  • Cycle-to-Work Scheme
  • With secure bike storage
  • MacBooks are our standard, but we also offer Windows for certain roles when needed
  • Fulltime
Read More
Arrow Right

Client Manager

Client Service is paramount to this client; therefore, they are seeking Client M...
Location
Location
United Kingdom , Edinburgh/Glasgow
Salary
Salary:
Not provided
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • ACII or equivalent preferred but not essential
  • Track record of client management within the commercial insurance broking arena
  • Experience of working with larger commercial or corporate client portfolios
  • Excellent presentation, communication, and negotiation skills
  • Acturis experience would be helpful
  • Comprehensive knowledge of commercial insurance covers including property, EL, PL, motor, PI, cyber, etc.
Job Responsibility
Job Responsibility
  • Working with an established portfolio of key clients
  • Offering a tailored insurance and risk management service to commercial insurance clients
  • Liase with broking support teams, claims team, risk managers and all associated parties to provide a bespoke approach to their insurance requirements
  • Maintain and add to existing revenue stream from an existing portfolio of clients
  • Exceed client expectations by proving a first-class, all-round broking service
What we offer
What we offer
  • Competitive salary
  • 25 days of annual leave plus bank holidays
  • Agile working arrangements
  • Life insurance
  • Income protection
  • Pension plan
  • Private medical insurance
  • Realistic opportunities for career development
  • Support for obtaining CII and ACII qualifications
  • Fulltime
Read More
Arrow Right

Client Technology Solutions Manager

We are seeking a Client Technology Solutions Manager with a strong background in...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated experience in the Investment Banking or Asset Management industries, preferably in Custody, Fund Services, ETF Servicing, Transfer Agency, FX, Securities Lending or Middle Office areas
  • Ability to drive holistic operational processes and cross product technical solutions across product areas
  • Demonstrated client-facing experience with a concentration on technical relationship management and technical program delivery with proven success
  • Proven Project management skills focused on technical solutions delivery
  • Operate with a product and solutions mindset
  • Excellent stakeholder management skills, with the ability to build and maintain strong relationships with senior-level stakeholders, both internally and externally
  • Must possess highly professional presence
  • Excellent communication and relationship-building skills
  • Must possess ability to lead working sessions and senior client presentations
  • Ability to drive consensus and manage differing points of view with composure
Job Responsibility
Job Responsibility
  • Client Facing Solutions: Engage directly with clients in the financial services industry to understand their needs and develop tailored solutions
  • Problem Solving & Solution Delivery: Identify client pain points, propose innovative technology-oriented solutions, and overs their implementation to ensure delivery of high-quality results
  • Change Management: Lead change initiatives for clients, ensuring seamless transitions and the adoption of new technologies and processes
  • Program Management: Drive program success from initiation through execution, ensuring that goals, timelines and deliverables are met
  • Business Re-Engineering: Partner with cross-functional teams to analyze existing processes, identify inefficiencies, and design technology-driven enhancements
  • Stakeholder Management: Build and maintain strong relationships with senior-level stakeholders, including C-Suite executives, to align solutions with business strategies and goals
  • Technology Focus: Stay up to date with industry technology trends and integrate relevant innovations into client solutions and internal process
  • End-to-End Delivery: Define, design, and deliver end-to-end solutions that are scalable, sustainable, and meet both business and technical requirements
  • Fulltime
Read More
Arrow Right

Insurance Client Manager (Commercial Insurance)

The role is within their mid-large commercial risk team and provides risk soluti...
Location
Location
United Kingdom , Berkshire
Salary
Salary:
60000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • ACII or equivalent
  • Proven experience in the insurance industry
  • Experience in client relationship management and the core lines of commercial risks
  • Experience managing large, corporate insurance risks is desirable
  • Commercial understanding of business
  • Prior experience with sales, fee setting, negotiation and influencing
  • Effective communicator and presenter
  • Client focused with a consultative approach and commitment to excellence in the provision of client service
Job Responsibility
Job Responsibility
  • Manage the service provided to clients
  • Ensure the highest level of service to each assigned client
  • Identify and introduce products and services to meet client’s needs
  • Understand and communicate each client’s business issues and needs
  • Build client relationships with key decision-makers
  • Grow the revenue and profitability of your client portfolio
  • Work in accordance with the business framework and compliance with their policies
What we offer
What we offer
  • Excellent wellbeing and work/life balance
  • Two “Global Wellbeing Days” each year
  • Continuous learning culture
  • Fulltime
Read More
Arrow Right