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NTT DATA Logo NTT DATA · Sales

Key Client Manager

Spain, Barcelona · Job Posted April 16, 2026
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Job Description

The Client Manager at NTT DATA will focus on building and nurturing relationships with assigned accounts, ensuring client satisfaction, and driving expansion across all solution areas. The role requires strong sales acumen, proven skills in client engagement, and extensive experience in global partner management. A bachelor's degree in business or a sales-related field is required. The candidate will utilize Salesforce.com to manage accounts and develop strategies to meet revenue targets.

Job Responsibility

  • Building and nurturing relationships with assigned accounts
  • Ensuring client satisfaction
  • Driving expansion across all solution areas
  • Using state-of-the-art tools and methodologies to understand clients' needs and offer tailored solutions
  • Managing and growing relationships by leveraging strategic thinking and advanced planning skills
  • Coordinating with our global network of offices to deliver exceptional client experiences
  • Meeting revenue and margin targets while minimizing client churn and maximizing retention
  • Developing and implementing account strategies
  • Working closely with key stakeholders to realize business opportunities, contribute to revenue growth, and support clients throughout their buying lifecycle
  • Using tools like Salesforce.com to manage accounts, opportunities, pipelines, and forecasts
  • Analyzing the client's situation, plan strategically, and navigate various geographies to drive sales engagement and meet quota targets
  • Acting as the first point of contact to address client issues and ensure consistent client satisfaction
  • Using expertise to transform clients' needs into actionable solutions

Requirements

  • Strong sales business acumen, with a focus on planning and leveraging tools to meet business requirements
  • Proven skills in client engagement and management throughout the client lifecycle to improve relationships and drive sales growth
  • Deep knowledge of NTT DATA's offerings, client applications, use cases, and market trends
  • Ability to identify and advance opportunities at assigned clients and prospects
  • Extensive experience in global partner management and sales environments, with a focus on business development
  • Proficiency in using Salesforce.com or other CrM platforms
  • Capability to drive alignment to a common vision across multiple stakeholders
  • A collaborative mindset and the ability to adapt communication styles for diverse audiences
  • Proven ability to work independently, with strong problem-solving skills, and influence team members to achieve short- to medium-term goals
  • A bachelor's degree or equivalent in business or a sales-related field
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