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Key Client Manager

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NTT DATA

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Location:
Spain , Madrid

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Client Manager role at NTT DATA focuses on building and nurturing client relationships, ensuring satisfaction, and driving growth. Candidates should have strong sales acumen, experience with Salesforce.com, and the ability to manage accounts strategically. A bachelor's degree in business or a related field is required. This position offers a hybrid work environment and opportunities for professional growth.

Job Responsibility:

  • Building and nurturing relationships with assigned accounts
  • Ensuring client satisfaction
  • Driving expansion across all solution areas
  • Using tools and methodologies to understand clients' needs and offer tailored solutions
  • Managing and growing relationships by leveraging strategic thinking and advanced planning skills
  • Coordinating with global network of offices to deliver exceptional client experiences
  • Meeting revenue and margin targets
  • Minimizing client churn and maximizing retention
  • Developing and implementing account strategies
  • Working closely with key stakeholders to realize business opportunities
  • Contributing to revenue growth
  • Supporting clients throughout their buying lifecycle
  • Using tools like Salesforce.com to manage accounts, opportunities, pipelines, and forecasts
  • Analyzing the client's situation and planning strategically
  • Navigating various geographies to drive sales engagement and meet quota targets
  • Acting as the first point of contact to address client issues
  • Ensuring consistent client satisfaction
  • Using expertise to transform clients' needs into actionable solutions

Requirements:

  • Strong sales business acumen, with a focus on planning and leveraging tools to meet business requirements
  • Proven skills in client engagement and management throughout the client lifecycle to improve relationships and drive sales growth
  • Deep knowledge of NTT DATA's offerings, client applications, use cases, and market trends
  • Ability to identify and advance opportunities at assigned clients and prospects
  • Extensive experience in global partner management and sales environments, with a focus on business development
  • Proficiency in using Salesforce.com or other CrM platforms
  • Capability to drive alignment to a common vision across multiple stakeholders
  • A collaborative mindset and the ability to adapt communication styles for diverse audiences
  • Proven ability to work independently, with strong problem-solving skills, and influence team members to achieve short- to medium-term goals
  • A bachelor's degree or equivalent in business or a sales-related field

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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