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Robert Half Logo Robert Half · Sales

Key Accounts Manager

United States of America, Miami Employment contract · Job Posted May 04, 2026
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Job Description

We are looking for a strategic Key Accounts Manager to oversee national and regional grocery relationships and expand business performance across major retail and distribution partners. This role is based in Medley, Florida, and focuses on building strong commercial partnerships, identifying growth opportunities, and translating market insights into effective account strategies. The ideal candidate brings a strong background in grocery retail account management, sharp negotiation skills, and the ability to work confidently with both customers and internal teams in a fast-paced environment.

Job Responsibility

  • Cultivate and manage high-value partnerships with leading grocery retailers and distribution organizations, serving as the primary point of contact for commercial activity
  • Develop and guide collaborative business plans that support revenue growth, promotional effectiveness, and long-term category expansion with assigned accounts
  • Lead customer negotiations covering product placement, pricing structures, promotional programs, and trading terms to strengthen account performance
  • Review sales trends, syndicated reports, and retailer-specific data to shape forecasts, identify opportunities, and recommend actions that improve results
  • Conduct regular business reviews with customers to evaluate progress, align on priorities, and build forward-looking growth plans
  • Partner with cross-functional teams to ensure smooth execution of customer programs, merchandising initiatives, and sales strategies
  • Monitor market conditions and competitor activity to adjust account approaches and maintain strong positioning with retail partners
  • Travel as needed to customer offices, priority markets, and trade events, with expected travel up to 30%

Requirements

  • Bachelor's degree in Business, Marketing, or a related discipline
  • At least 5 years of experience managing key accounts within the grocery retail industry
  • Demonstrated success working with major retail or distribution partners such as Kroger, Albertsons, H-E-B, Walmart, Publix, KeHE, or similar organizations
  • Strong understanding of retailer platforms, trade planning, and promotional execution
  • Proven ability to negotiate effectively while building lasting business relationships
  • Bilingual communication skills in English and Spanish
  • Solid analytical skills with experience using sales and market data to support planning and performance management

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
  • free online training
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