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Key Accounts Manager

https://www.ikea.com Logo

IKEA

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Location:
India, Navi Mumbai

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Key Accounts Manager position responsible for managing business customers in Gujarat and Pune regions, building long-lasting relationships with local business community, and driving commercial performance through strategic account management.

Job Responsibility:

  • Act as member of Store Sales team and contribute to commercial plan
  • Analyze local market and business customer needs
  • Create KAM strategy and action plan
  • Build relationships with local business community
  • Present and sell larger projects to customers
  • Analyze sales and customer KPI performance
  • Secure knowledge of IKEA product range and services
  • Cooperate with key stakeholders across commercial functions
  • Lead negotiations for RFPs and Key Account deals
  • Oversee execution of won deals and coordinate with co-workers
  • Lead after sales care for key account deals
  • Drive sustainability initiatives within selling

Requirements:

  • Minimum 7 years of relevant experience
  • Local candidate preferred
  • Knowledge of IKEA product range and services
  • Understanding of local market conditions and competitors
  • Ability to analyze sales and customer KPI performance
  • Experience in building long-lasting business relationships
  • Negotiation skills for finalizing terms and pricing
  • Project management and coordination skills
  • Knowledge of sustainability initiatives

Additional Information:

Job Posted:
October 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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