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The Muse Logo The Muse · Sales

Key Accounts Manager

India, Bangalore · Job Posted December 28, 2025
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Job Description

This position will be responsible for managing all aspects of sales strategy and execution within the assigned accounts in order to achieve budgeted sales targets by developing key customer relationships and working closely with cross-functional teams such as marketing, product management, supply chain, and technical support to ensure we are meeting our customers' needs and exceeding their expectations.

Job Responsibility

  • Deliver annual revenue targets by meeting monthly & quarterly budgets: develop and implement the annual business plan including strategic objectives, tactical actions, and financial goals/targets for assigned territory
  • SFDC Funnel Management: Identify new opportunities through continuous dialogue with key decision makers within the target accounts
  • Ensure appropriate follow up on these opportunities with timely and accurate information and effective use of CRM system
  • Add new customers and new projects from existing accounts
  • Maintain regular contact with assigned accounts ensuring strong relationship exists between BD and all levels of administration
  • This includes understanding organizational structure, dynamics, and identifying key influencers and decision makers
  • Provide guidance to cross functional groups to help them understand customer requirements, expectations, and feedback
  • Communicate status updates and changes within the account
  • Build strong internal relationships across various functions such as Marketing, Supply Chain, Finance, Technical Support etc., to effectively coordinate activities, share knowledge and ensure consistent messaging
  • Participate in monthly Operations planning, including forecasts, pipeline review, Market insights, competitive landscape, pricing strategies, promotional effectiveness, and other relevant metrics

Requirements

  • Master's degree
  • Minimum of 12 years' experience in sales or related field
  • Mandatory Experience: In Pharma or API or medical device industry
  • Excellent verbal and written communication skills
  • Strong negotiation skills
  • Proven ability to build and maintain high level relationships internally and externally
  • Demonstrated success in leading cross functional teams
  • Ability to manage multiple priorities simultaneously
  • Must possess strong analytical and problem solving skills with attention to detail
  • High level of integrity, ethics, and honesty
  • Demonstrates passion and commitment towards work and personal growth
  • Self-motivated and self driven
  • Ability to travel extensively both domestically and internationally
  • Travel Requirements: > 50%

What we offer

  • HEALTH AND WELLNESS
  • PARENTAL BENEFITS
  • WORK FLEXIBILITY
  • OFFICE LIFE AND PERKS
  • VACATION AND TIME OFF
  • FINANCIAL AND RETIREMENT
  • PROFESSIONAL DEVELOPMENT
  • DIVERSITY AND INCLUSION
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