Key Accounts Executive - DMart

Job Overview: The role will be a part of the HUL Modern Trade Sales team in a customer facing assignment. He/ She works in tandem with other functions viz. CM, CD-Ops, CD- Finance, CD-Supply Chain & branches. Executive would also assist the KAM in handling the account portfolio. The right candidate for this role needs to be good at customer relations and maintaining a great and positive working equation with his/her counterparts. The role requires high discipline with timelines and strong business understanding with basic negotiation skills and stakeholder management. Driving the right mix and activations with the customer through effectively planning the promotions and investments along with the KAM and CSP’s. Ensuring that all operational work is aligned and completed on time with the customers and internal stakeholders. Ensuring Availability and in-store execution for the business. Being the voice of the customer in HUL and vice versa would be the key expectation. The person would be responsible for all business transactions between HUL and customers. Scope of work: The KAE job by nature requires him/her to generate practical yet creative solutions to improve execution in the accounts. Scope includes innovating in the areas of POSM, Ops, Merchandising, Promotion, & ways of working in his day-to-day job. The person would be responsible for leading and closing all operational work and day to day tasks with the customers which is very critical in ensuring customer delight. Managing the accounting and claim settlements with the customer to ensure clean accounting. The KAE manages contact with various key decision makers across the hierarchy in the modern trade accounts that he/she handles. He/She also handles contact with the merchandising partners. Team Handling: He/She does not have any HUL employees as direct subordinates.