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Role purpose: The job holder is responsible for driving long-term customer value and growth by acting as the trusted technology consultant for key Business customers. The role combines deep ICT and Networking expertise with account ownership, supporting customers throughout their digital transformation journey across Cloud, Security, Connectivity, and Integration services.
Job Responsibility
Act as the primary technical point of contact for assigned key account clientele.
Presales Support for Key Account Managers for the expansion of technology footprint for prospect & existing customers
Analyze customer business and IT requirements. Design end-to-end ICT & Networking solutions (Cloud, IaaS, SaaS, PaaS, SD-WAN, SASE, Security, IoT)
Lead technical and commercial solution discussions, including solution design and value proposition.
Prepare and present solution proposals, business cases, and RFP responses.
Coordinate internal and external teams to ensure successful solutions design
Act as consultant to drive key customer’s strategic decisions, through technical competence and business knowledge.
Ensure customer engagement through targeted contact strategy
Requirements
Strong understanding of enterprise Network & ICT architectures, cloud platforms (public & private), security, and networking solutions.
Ability to translate business needs into scalable technical solutions.
Proven experience in technical sales, pre-sales, or technical account management within Telecom or IT environments.
Excellent stakeholder management skills, including C-level customer engagement.
Strong communication, presentation, and technical writing skills in English and Greek.
Results-driven mindset with high attention to detail and ability to work under pressure.
University degree in IT, Engineering, or a related technical field
10 years or more of experience both in technology and sales roles in a telecoms or IT company
Excellent command in writing and speaking of the Greek and English language
MSc in related technical field, MBA or other finance related qualifications
Nice to have
MSc in related technical field
MBA or other finance related qualifications
What we offer
Award-winning work environment -certified #1 Top Employer in Greece
Competitive pay, bonus & remuneration package
Private Health & Medical Insurance
Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love
Unlimited access to learning resources and trainings
Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
Remote work equipment to help you create a comfortable, ergonomic workspace at home
Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services
Extra days off: Vodafone Day, Family Day, Volunteering Day
Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking