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As a Key Account Sales Negotiator you will be handling customer orders and enquiries by phone and email from our existing national customers. You will build up friendly relationships by giving great customer service and asking the right questions to ensure the smooth supply of products to some of the country’s largest projects. Working closely with our branch network you’ll hold a key role in the team ensuring supplier deliveries are booked onto the system, manage deliveries to the project and customer queries are dealt with efficiently making sure customer orders are delivered on time and in full. You will be working in a team environment and can be based anywhere in the UK within distance of a local BSS branch.
Job Responsibility:
handling customer orders and enquiries by phone and email from existing national customers
building up friendly relationships by giving great customer service
asking the right questions to ensure the smooth supply of products
working closely with the branch network
ensuring supplier deliveries are booked onto the system
managing deliveries to the project
dealing with customer queries efficiently
making sure customer orders are delivered on time and in full
Requirements:
self-motivated
enthusiastic
organised
good numerical skills
happy to communicate with customers
What we offer:
performance-based bonus
save-as-you-earn & buy-as-you-earn schemes
generous contributory pension scheme
exclusive colleague discounts across a variety of Group businesses including 20% off at Toolstation
wellbeing support
MyPerks discounts at top retailers, restaurants, and more