Key Account Manager Job at Coty Inc. (Cape Town)

Key Account Manager

Coty Inc.

Location:
South Africa , Cape Town

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Are you passionate about fragrance and driven to make an impact in a dynamic, fast-paced environment? We’re looking for a Key Account Manager who will play a pivotal role in building strong partnerships, driving sales growth, and delivering exceptional results across our fragrance portfolio. This is your opportunity to work with iconic brands, collaborate with leading retailers, and shape the future of beauty in South Africa. If you thrive on strategic thinking, relationship management, and achieving ambitious targets, we’d love to hear from you!

Job Responsibility:

Lead the set up and penetration of the Coty Brands in game changer key accounts
Develop and oversee the brands retail sales and ship to trade targets
Implement excellent user experience and customer journeys in bricks and mortar and online
Manage end-to-end relationship and performance for allocated key account partners
An expert on the retailers’ account by building a formidable relationship to drive agreed business growth and turnover
Scope out opportunities for growth and key initiatives to leverage category growth and market share within key accounts
Innovate and activate key launches, campaigns and collaborations with marketing for impactful brand presence leading to business
Ensure right presence on brands across top sku’s to ensure discoverability, build customer experience through forward share and online brand pages
Support scoping future partners in terms of development potential, profitability, sales revenues and develop and implement the necessary plans of action
Build a sustainable relationship with existing accounts
Answering day to day client enquiries in a timely and professional manner
Analyse the results of the sales in depth to jointly develop new ways to optimize the performance of the accounts
Gather cross-functional inputs, in order to determine company-wide opportunity values
Support the development of omni-channel strategies
Business delivery of turnover and market share as agreed
Onsite presence for top SKUs - availability and right presence
Innovate and animate key launches through marketing
Retailer media negotiation and implementation

Requirements:

More than 5 years of solid sales and business development experience
Minimum of 3 years in key account management of major retailers
Degree or diploma in marketing or similar tertiary education
Proven ability to drive retail success of a brand/product
Good interpersonal skills to build a solid relationship with the retail buyers and planners and other stakeholders
Knowledge of FMCG, FMCG marketing specifically would be preferred
Strategic thinking, creativity and innovation
Strong business and financial acumen
Has successfully delivered on KPIs, especially top and bottom-line business results
Analytical skills with strong experience interpreting test results & drawing conclusions
Proactive, flexible and adaptable to rapid change
Hands-on mentality, not afraid to tackle administrative tasks to develop accounts
Strong eye for detail
Willingness to learn
Able to lead self and others, with strong interpersonal skills, EQ, coaching and teamwork abilities
Manages stress and can work on multiple complex projects simultaneously
Ability to work independently and employs sound judgement in decision making
Full proficiency in English language
Confident in both written and spoken communication with the ability to present and influence at all levels
Proficient in MS Office Suite with advanced Excel skills (formulas and pivot tables)

What we offer:

A competitive salary that matches your knowledge and experience
Company performance bonus based on global company performance
Learning and growth opportunities on-the-job with access to Coty Academy
23 days leave per annum
Employee Wellness Programmes
Company product allocation
Company pension contribution
Company medical aid scheme, means no pre-screenings for membership
Preferential rates for Gap Cover
Study leave for related studies as per Study Policy
Opportunities to apply for global roles after a reasonable tenure with Coty Africa
Omni-Working: Hybrid flexible working model enabling you to balance remote and office-based work, and work/life balance

Additional Information:

Job Posted:
December 31, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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