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The Key Account Manager is responsible for managing the top 30+ strategic hospital accounts nationwide, including 24 medical centers and other major regional hospitals. This role focuses on developing and executing account strategies, managing tendering and price negotiations, and collaborating with cross‑functional teams to ensure revenue growth and profit optimization. Additionally, the KAM is expected to engage key hospital decision-makers to build long-term, strategic partnerships.
Job Responsibility:
Close working with Direct Sales team to implement pricing negotiation, tender bidding, as well as key account development strategies for direct selling business
Close working with Market Access to minimize reimbursement price cut impact from strategic key accounts and monitoring the tactics implementation
Align Global strategy and improve profitability to develop a down-to-earth pricing strategy
Understand customer needs, procurement processes, and decision-making structures to deliver effective solutions
Manage account portfolios and regularly review performance and improvement opportunities
Execute pricing decisions and contract negotiations to achieve both sales growth and profitability
Provide regular updates on market insights and competitive activities to support strategic decision-making
Update key account hospital profiles
Requirements:
Strong analytical, data management, and presentation skills
Strong strategic thinking and relationship management
Action oriented with high accountability and proven ability to collaborate cross‑functionally and lead projects independently
Ability to translate customer and market needs into commercial strategies
Strong influencing skills and the ability to drive alignment in complex environments
Bachelor’s degree or above
majors in healthcare, life sciences, or business are preferred
Minimum 3–5 years of experience in medical device or pharmaceutical sales role managing tendering, bidding, and procurement processes in medical centers