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As a Key Account Manager at Innova Market Insights, you will play a crucial role in strengthening and expanding relationships with our most strategic customers across North America in the food-FMCG market. You are a senior discussion partner with experience managing key accounts. You will work closely with the marketing, R&D, and sales teams to further develop innovation strategies together. Your mission is to successfully guide renewal processes, maximize business growth through tailored solutions, and increase customer satisfaction. Your clients are located throughout North America, giving you the unique opportunity to visit them!
Job Responsibility:
Key Account Management: responsible for the success of our large North American clients, build and maintain long-term relationships at the highest level (C-level)
Consultative Selling: provide strategic advice and act as a trusted advisor to customers, helping them find the right solutions that align with their business needs
Strategy and Commercial Growth: actively contribute to commercial growth—from identifying opportunities to closing deals, expanding existing relationships through up-selling and cross-selling
Communication & Stakeholder Management: communicate effectively at C-level and build strong, sustainable relationships with key stakeholders at client organizations
Market and Competitive Analysis: follow market developments and ensure our strategy and value propositions remain aligned with client needs
Requirements:
At least 5 years of experience in a commercial role, preferably as a key account manager, customer success manager, or a comparable position in a B2B environment
Completed a bachelor’s degree (HBO level)
Experience with consultative selling and with up-selling and cross-selling
Proven experience managing large key accounts and working at C-level
Excellent command of the English language, both spoken and written
Results-oriented, proactive, and have a strategic mindset
Excellent negotiation skills and the ability to communicate at multiple levels within an organization
Highly structured and process-driven, capable of building frameworks and bringing clarity to complex commercial workflows
A strong team coordinator who works effectively with internal partners—including consultants, analysts, support, sales, and the technical team—to ensure seamless delivery for clients
Nice to have:
Knowledge of other European languages
Experience in the dynamic food and beverage industry
Go-Getter: A proactive self-starter with a performance-driven, commercial mindset
People Person: An ability to connect effortlessly with individuals and understand their perspective
Lifelong Learner: Openness to learning and cultivating new skills
Communication Kingpin: Excellent communication and interpersonal skills
Team Player: Collaborative and comfortable working in a multi-cultural atmosphere
What we offer:
Healthcare insurance
401k plan
Paid vacation
Possibility of assistance with student loan debt
Opportunities for international travel to The Netherlands and US cities for trade shows and client visits
Fun incentives (Baseball games, Amazon Gift cards and more)
Meet your global colleagues during our networking events
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