Key Account Manager Job at IKEA (Edinburgh)

Key Account Manager

IKEA

Location:
United Kingdom , Edinburgh

Category:
Sales

Contract Type:
Not provided

Salary:

37500.00 GBP / Year

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Job Description:

At IKEA Edinburgh we have bold plans to transform the customer journey in the Scotland North and East Market area, by getting closer to where our customers live & work, we aim to develop our customer offer to secure support and enable the consumers to feel and experience a more “accessible IKEA” wherever they live. We are looking for an innovative sales person that can cultivate new relationships while maintaining existing ones to develop and grow our Business to Business sales.

Job Responsibility:

Develop relationships within the Business sector aiming to secure requests for proposals for new builds, hotel refurbishments, apartments, office buildings, government offices and other such opportunities
Collaborate with store coworkers across relevant functions such as Selling and Customer Fulfilment, to create high quality and timely responses to all requests for proposals
Oversee the delivery of any won deals, coordinating and collaborating with coworkers in relevant functions to manage the process and avert issues
Handle the after sales service for all key account deals, following up to ensure satisfaction and address any issues, securing long term business relationships

Requirements:

Experienced Business to Business sales person with a proven track record of converting leads into sales
Strong leader with experience in influencing peers and stakeholders through inspirational communication
Experience in analysing performance against targets such as sales and market share, to identify commercial opportunities and create action plans
Knowledgeable about the local Business to Business market, with an understanding of customer expectations
Experience in providing customer support through in person and digital interactions seeing each interaction as an opportunity to convert contact to sales
Interest in understanding the behaviors and needs of companies, their employees and clients finding the right solution for each

What we offer:

15% IKEA discount portal helping you save £100’s on High-street retailers
Life Assurance of 4 times your pay
Enhanced statutory pension contributions
Interest free loans

Additional Information:

Job Posted:
February 16, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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