Key Account Manager

• Engaged in business development by identifying opportunities and drive the sales of Baxter's Healthcare System & Technology product portfolio to health care providers embracing a solution-selling proposition
• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain business continuity
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
• Responsible for achieving and exceeding the company’s sales targets/budgets of the allocated territories
• Understand and articulate in detail the functionalities/clinical benefits to patients and care givers of the products while offering an economic benefit to the hospital
• Be the local expert to the Commercial Leader, Sales Manager, distributors, and customers for assigned product lines
• Working closely with the regional Product Managers in improving product knowledge and competency of local team on specific products including product demonstrations, sales training support as well as Clinical Seminars/Symposium organization and execution

• Degree in Nursing, Science, Pharmacy or equivalent preferable
• At least 8 years’ experience of managing hospital accounts and solutions selling in medical devices/equipment industry
• Ability to manage territory/region with minimal supervision
• Experience in tender management is added advantage
• Demonstrated a track record of consistent performance delivering high quality sales effort and target achievement
• Ability to conduct CME and product training to HCPs
• Ability to manage different and additional portfolios

Experience in tender management is added advantage

• Support for Parents
• Continuing Education/ Professional Development
• Employee Heath & Well-Being Benefits
• Paid Time Off
• 2 Days a Year to Volunteer