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The Key Account Manager Zürich und Ost Schweiz plays a pivotal role in building and managing relationships with key stakeholders in relation to Alfasigma’s product portfolio. Its mission is to drive engagement, access to our products, deliver value, and ensure the success of innovative solutions that improve patients.
Job Responsibility
Develop and implement strategic account plans tailored to regional needs
Build strong relationships with healthcare professionals and decision-makers
Drive sales performance and achieve business targets
Collaborate with cross-functional teams to deliver customer-centric solutions
Stay informed about the latest trends and developments in Alfasigma’s therapeutic areas
Maximizing utilization and patient outcomes of the Alfasigma's offering in designated territories/accounts
Drive account stakeholder relationships
Develop and monitor long-term relationships between Alfasigma, the account and its key stakeholders
Drive and achieve the business objectives within the allocated budget
Lead and develop local strategic customer relationships to grow Alfasigma's business within compliance and legal requirements
Implementation of HCP Educational Events to improve disease awareness and earlier Patient Access
Support Alfasigma to be seen as a key partner in the specialty space
Strengthen Alfasigma’s reputation
Understand the account situation, challenges and needs
Formulate comprehensive, robust and insight-driven key account plans
Deliver on agreed objectives and tactics within the key accounts
Ensure account plans, objectives and KPIs are transparent and captured in the CRM system
Manage the account plan execution according to agreed timelines and budget
Communicate in-field intelligence on customer insights, external stakeholder activities and trends
Operate in line with compliance and legal requirements
Act as an ambassador of Alfasigma
Develop long-term relationships with key strategic accounts and stakeholders
Identify key external stakeholders and develop deep understanding of their needs
Collaborate on initiatives and co-create mutually beneficial solutions
Support and advise Healthcare professionals on the correct use of Alfasigma's product portfolio
Prioritize and manage accounts within the assigned territory
Participation to designated events and congresses
Requirements
Qualification in Sales, in Marketing or Life Sciences domain desirable
Minimum of 5 years of sales experience in the Swiss pharmaceutical industry
Account management experience in Gastroenterology an advantage
Knowledge and experience in the specialty care
Exceptional communication skills, both written and verbal
Language Skills: Fluency in German and English, French or Italian – an asset
Demonstrated experience in managing projects with multiple internal and external stakeholders
Resilience in handling challenging situations
Knowledge of the Swiss health care system is an advantage
Nice to have
Account management experience in Gastroenterology
Knowledge of the Swiss health care system
French or Italian
What we offer
competitive salary
comprehensive benefits
extensive opportunities for professional growth and development