This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Manage a portfolio of approximately 60 SMB accounts
Deliver exceptional customer service with responsiveness and passion
Demonstrate strong consultative sales techniques, including objection handling and conflict resolution
Achieve performance KPIs and sales targets
Upsell and cross‑sell relevant solutions into the client base
Maintain structured, regular communication including service reviews and commercial reviews involving internal senior stakeholders (Heads of, Directors)
Proactively renew client contracts
Ensure proposed solutions are fit for purpose and aligned to client needs
Act as an escalation point for clients when required
Reduce customer churn by ensuring clients feel valued and supported
Build strategic, trusted‑advisor relationships to help clients improve business efficiency and reduce risk
Develop relationships with stakeholders, influencers, and decision makers
Requirements
Proven track record managing medium to large business accounts
Strong commercial acumen
Solid understanding of public cloud technologies and digital transformation journeys
Strong consultative sales capabilities
Ability to build and maintain relationships with key stakeholders, including senior decision makers
Experience creating and executing account management plans
Ability to build trusted advisor relationships and challenge clients constructively to improve their technology landscape
Strong presentation skills, especially in face‑to‑face settings
Highly organised with excellent prioritisation skills
Keen interest in technology and innovation
Strong sense of ownership and accountability
What we offer
25 days’ holiday
buy up to 5 more days
birthday off
extra celebration day
additional holiday for marriage (5 days)
5 volunteer days
private health insurance
pension contribution match
4 x life assurance
flexible working
work from anywhere for up to 30 days per year (some exceptions)