Key Account Manager

• Act as the primary point of contact for key TSO and government clients and priority exploratory accounts across the EUAF region
• Build and maintain long‑term, trusted relationships with senior stakeholders in TSO and government and strategic regional accounts
• Engage regularly with client organisations to understand their operational needs, regulatory context, priorities, challenges, and long‑term strategic direction
• Expand relationships with regional exploratory accounts in alignment with Fugro’s growth ambitions and strategic objectives
• Drive the “zipper” approach by connecting Fugro stakeholders with client counterparts at multiple organisational levels to strengthen collaboration and communication
• Develop and communicate clear account strategies and action plans tailored to regional client requirements and opportunities
• Collaborate with internal stakeholders to support the implementation of region‑specific account strategies
• Coordinate with business development, commercial teams, and other client‑facing colleagues to manage activities, share intelligence, and progress account objectives
• Solicit feedback from key clients and exploratory accounts, share insights internally, and ensure issues are addressed effectively
• Maintain close relationships with project managers and participate in project kick‑off and lessons‑learned meetings to support continuous improvement
• Work with business development, commercial teams, market analysts, and strategy teams to understand market trends and client drivers across the region
• Represent the client perspective internally to support frameworks, proposals, strategy development, and contract reviews
• Ensure CRM data is accurate and up to date for contacts, projects, and tenders across regional accounts
• Participate in industry events and conferences to strengthen relationships, stay informed on sector developments, and enhance Fugro’s profile
• Deliver measurable improvements in annual awarded revenue from regional accounts while maintaining strong margins
• Promote adoption of Fugro innovations by aligning client needs with the innovation portfolio and identifying opportunities for early engagement
• Introduce new technologies to clients and identify opportunities for trials or upcoming regional projects
• Understand client innovation structures, funding mechanisms, and opportunities for new solutions within the region

• Bachelor’s degree in a technical, business, or marketing field
• Experience in technical, commercial, sales, business development, marketing, or CRM roles
• Proven track record working with TSOs and government clients, ideally within a regional or multi‑country context
• Previous experience as a Commercial Manager, Business Development Manager, or Key Account Manager
• Strong communication skills with the ability to build relationships at multiple organisational levels
• Demonstrated ability to achieve sustainable results and deliver operational excellence
• Proficient in Microsoft Word, Excel, PowerPoint, and Teams

Experience with Dynamics 365 and Power BI is preferred

• Extensive career & training opportunities
• Competitive salary
• Contributory pension scheme
• Private medical insurance
• Health cash plan
• Group life assurance
• Group income protection
• Electric car scheme
• Cycle to work scheme
• Discounted gym membership
• Discounts platform
• The Fugro Card (pre-paid virtual visa card, which earns cash back automatically when money is spent at any participating retailers)
• Enhanced maternity and paternity pay
• Long service awards
• Fugro values awards
• Employee referral bonus scheme