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We are looking for a dedicated Key Account Manager (KAM) to join our team in Oslo and spearhead the growth of EasyPark’s B2B SaaS solutions across the Norwegian market. In this role, you will be the primary driver for growth and retention within our existing customer base, specifically focusing on our large enterprise accounts. Reporting into the Head of Sales, you will act as a strategic partner and project manager, ensuring our clients utilize the full potential of our mobility solutions. This is a high-impact position where you will balance commercial responsibility with a customer-centric approach to help make our cities more livable.
Job Responsibility:
Drive growth by up-selling and cross-selling tailored solutions to drive growth by up-selling and cross-selling tailored SaaS solutions
Act as a lead for large enterprise customers to ensure seamless service delivery
Initiate and implement continuous improvements to optimize the customer experience and value proposition
Manage the full renewal cycle to prolong agreements and minimize churn at both the account and user levels
Maintain rigorous data quality within the CRM system to support strategic decision-making
Consistently deliver on established KPIs and sales budgets while adhering to internal B2B processes
Requirements:
Proven experience in Account Management / Key Account Management in a B2B Sales environment, specifically managing large-scale enterprise accounts
Demonstrated ability to meet and exceed sales budgets and KPIs through strategic up-selling
Strong project management skills with the ability to coordinate complex implementations for corporate clients
Experience working with CRM systems and advanced spreadsheet tools to maintain high standards of data integrity and reporting
Solid understanding of commercial contract management and retention strategies to reduce churn
A track record of fostering long-term customer loyalty through consultative solution selling