Key Account Manager Job at DCS Group (UK) Ltd (Banbury)

Key Account Manager

DCS Group (UK) Ltd

Location:
United Kingdom , Banbury

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Are you commercially driven with a passion for building strong customer partnerships? At DCS Group, we’re looking for an Key Account Manager - Pharmacy who will deliver and exceed sales targets, while growing market share through strategic customer, category, and shopper initiatives. You’ll take full ownership of forecasting, customer planning, and financial performance—driving sustainable growth and continuous improvement across your accounts.

Job Responsibility:

Deliver against sales and margin targets, consistently exceeding expectations
Build and develop strong, long-term customer relationships
Own and manage volume and value forecasting across your customer group
Drive improvements in financial performance through customer behaviour optimisation, supplier investment and terms negotiation, enhancing cash flow, stock days, and logistics efficiency
Lead the execution of core range distribution across all customers
Deliver supplier objectives in line with Joint Business Plans (JBPs)
Develop deep customer understanding including KPIs, contacts, retail formats, and shopper profiles
Pricing, promotional, and category strategies
Competitive landscape and supply chain structures
Collaborate on forecasting and strategic planning
Jointly own account business modelling, ensuring strong ROI on supplier investment
Track and manage customer investment budgets, invoices, and claims
Influence range, distribution, and promotional activity
Analyse EPOS data to identify trends and opportunities
Monitor competitor activity and market intelligence
Activate promotions and features both in depot and online
Produce clear, insightful reports for internal and external stakeholders
Resolve customer queries efficiently and effectively
Ensure all activities relating to medicines and medical devices are fully compliant with Good Distribution Practice (GDP) standards

Requirements:

Proven experience in account management, sales, or FMCG
Strong commercial acumen with a data-driven mindset
Excellent relationship-building and negotiation skills
Ability to manage multiple priorities in a fast-paced environment
Advanced analytical skills (EPOS/data interpretation)
Highly organised with strong attention to detail

What we offer:

Be part of a fast-growing, entrepreneurial business
Work with leading brands and major retail customers
Opportunity to make a real commercial impact
Collaborative and supportive team environment

Additional Information:

Job Posted:
April 23, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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