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Road9 Media is looking for a well-organized, precise, quality oriented, digital marketing key account manager, to be the direct contact point between our team & the key customers.
Job Responsibility:
Determining client needs by conducting in-person or online meetings to outline their digital goals
Help developing and implementing a comprehensive digital strategy for assigned clients
Continuously overseeing the client's online presence and identifying areas of improvement
Presenting effective social media strategies and training to clients when needed
Analyzing the effectiveness of digital strategies by tracking metrics such as customer conversion rates, CTR, CPC, ROAS, etc.
Creating and maintaining positive, long-term relationships with clients to build trust
Creating reports on digital campaign & other activities performance on a monthly or weekly basis
Acting as a point of contact for clients to address any digital management queries or concerns
Briefing creative team with all customer requirements along with their business objectives
Receive, QC, adjust & deliver creative products from creative team to clients
Monitor all SEO activities, either onsite or offsite, & report clients accordingly
Requirements:
2+ years in digital marketing experience (prefer with account management experience)
Solid knowledge and experience with different digital marketing activities, such as, social media management, media buying, SEO
Knowledge of social media management and analytics tools (Meta business suite, Hootsuite, Google Analytics, etc.)