Key Account Manager Job at Kronospan (Anniston)

Key Account Manager

Kronospan

Location:
United States , Anniston

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This position is responsible for driving revenue growth, market share, and strategic partnerships across key national accounts. This role focuses on developing and executing sales strategies, strengthening customer relationships, and ensuring alignment between customer needs and company offerings within the laminate flooring category. The position plays a critical role in expanding distribution, optimizing product positioning, and delivering profitable growth across large-scale retail, distribution, and/or builder accounts. This position's target is to maximize customer service and profits for the company through the use of technical, organizational, and customer knowledge.

Job Responsibility:

Serve as the primary point of contact for assigned national accounts
Develop long-term partnerships focused on mutual growth and value creation
Resolve customer issues and escalations promptly and professionally
Conduct regular site visits, meetings, and business reviews to maintain engagement
Understand customer strategies and align company solutions to support their goals
Develop and deliver sales presentations in a professional and effective manner
Communicate with customers and manufacturing sites on a domestic level
Monitor competitor activity, market trends, and customer needs to inform strategy
Conduct regular business reviews with key accounts to evaluate performance and growth opportunities
Maintain up-to-date awareness of company activities and products, industry trends, and customer and consumer needs
Research customer/consumer needs and develop strategies to effectively meet those needs
Follow up on sales leads and develop sales leads
Meet established sales quotas and revenue goals
Contribute to the development of strategies to capture new business
Participate in industry groups and trade shows to promote products
actively set product presentations
Participate in the resolution of all product claims
Other duties as assigned by supervisor, managing director, or shareholder
Maintain all quote documentation with accurate product pricing
Participate in sales forecasting and planning in an effective manner
Create and maintain sales reports

Requirements:

Must have a basic understanding of flooring production technology and processes
Must have excellent written and verbal communication / presentation skills
Must have excellent customer relations skills including customer response, service improvement, and the ability and willingness to keep commitments
Must display original thinking and creativity through resourcefulness, suggestions, and problem solving
Must be able to effectively interact in a multi-cultural environment
Must have excellent math skills including the ability to compute rates, ratios, and percents as well as to create and interpret graph and chart information
Strategic thinking and execution
Relationship management
Results-driven mindset
Financial and business acumen
Problem-solving and decision-making

What we offer:

Growth opportunities, domestic and international, with the world's leading producer of wood panel products
Work in a diverse, inclusive environment with colleagues from around the world
A highly competitive benefits program including affordable medical, dental and vision plans
Company paid life and short & long term disability plans
Supplemental life, critical illness and accident plans for you and your family
401 (k) retirement plan with company match
Paid time off including a generous paid vacation plan and holidays after 90 days
“Life of Career” training opportunities through our global or local KronoAcademy
Uniform & reimbursement for safety boots & prescription safety glasses and company provided tools

Additional Information:

Job Posted:
March 26, 2026

Employment Type:

Fulltime

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