Key Account Manager Job at THE VAIL CORPORATION (Worcester)

Key Account Manager

THE VAIL CORPORATION

Location:
United States , Worcester

Category:
Sales

Contract Type:
Not provided

Salary:

74300.00 - 106800.00 USD / Year

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Job Description:

The Key Account Manager (KAM) is responsible for managing customer relationships, sales volume activities and improving in-store execution and visibility of our portfolio. The KAM is responsible for reaching targets and goals set for the designated sales area. The KAM establishes, maintains and expands customer base while monitoring sales execution and opportunities for each account within their geography. The KAM will review analyses and keep up to date with current market trends and customer needs. The KAM is responsible for developing and elevating our portfolio in order to grow share with their regional customers and key decisionmakers across the market.

Job Responsibility:

Manage customer relationships, sales volume activities and improving in-store execution and visibility of our portfolio
Reach targets and goals set for the designated sales area
Establish, maintain and expand customer base while monitoring sales execution and opportunities for each account within their geography
Review analyses and keep up to date with current market trends and customer needs
Develop and elevate our portfolio in order to grow share with their regional customers and key decisionmakers across the market
Accountable for the ongoing development of customer specific plans that lead to the achievement of annual operating plan objectives
Achieve or exceed customer sales objectives through personal impact
Build winning relationships through consistent compression selling to customer area decisionmakers at the regional and store level
Responsible for effective communication to elevate execution through our internal processes
Communicate in a timely manner
Collaborate with all key stakeholders as needed
Provide feedback upstream to Customer team for more effective program planning in the future
Identify and lead store level execution of growth activities of new opportunities to build our business
Manage the development and sell-in of field activated promotions
Build and improve region capability for upselling in-store and compression selling
Ongoing assessment, identification, and communication of competitive activities
May perform other duties as required to deliver the business goals of the company
Must maintain focus on core accounts to drive consistent call coverage, while also identifying incremental opportunities to improve the strength of the region business plan through upselling to broader accounts
Manage customer situations and respond promptly to customer needs within 24 hours
Solicit customer feedback to improve service and respond to requests for service and assistance
Demonstrate high level of customer service
Must be able to plan, pre-sell, communicate, and execute store level promotions with specific and clear details
Foster quality focus in others and work to improve processes, products and services
Ability to build morale and group commitments to goals and objectives and support everyone's efforts to succeed

Requirements:

B.A. required
Minimum of 4 years of relevant experience

Nice to have:

Advanced Microsoft skills including Excel and PowerPoint
Strong verbal and written communication skills
Problem solving skills
Strong technical and analytical skills

What we offer:

Medical
Dental
Short and long-term disability
AD&D
Life insurance (for individual, families, and domestic partners)
Matching 401(k) plan with immediate vesting
Unlimited sick time
Paid time off
Holiday pay
Free access to the fitness center (if in WHQ)
Access to on-site day care (operated by Bright Horizons)
Company store
“Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually
Employee Resource Groups (ERGs)

Additional Information:

Job Posted:
December 24, 2025

Employment Type:

Fulltime

Work Type:

Remote work

THE VAIL CORPORATION - All Job Offers

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