Key Account Manager

• Drive business development by finding opportunities and promoting Baxter’s Healthcare System & Technology portfolio to healthcare providers through a solution-selling approach
• Build and sustain trust-based relationships with major hospital accounts to strengthen dedication and reduce competitive risk
• Acquire a deep understanding of key customer needs and requirements, ensuring Baxter solutions align with their objectives
• Expand relationships with existing accounts by continuously proposing tailored solutions that deliver clinical and economic value
• Ensure timely delivery of products and services to customers, maintaining continuity and happiness
• Act as the primary communication link between key customers, distributors, and internal teams
• Resolve customer issues and complaints promptly to safeguard business continuity
• Play an integral role in generating new opportunities that evolve into long-term partnerships
• Prepare regular reports on progress, forecasts, and key account metrics for internal and external collaborators
• Be accountable for achieving and exceeding sales targets/budgets within assigned territories
• Serve as the local expert to Commercial Leaders, Sales Managers, distributors, and customers for assigned product lines
• Partner with distributors to strengthen market coverage, ensure alignment with Baxter’s standards, and support their capability development
• Collaborate with regional Product Managers to improve product knowledge and proficiency of local teams and distributors through product demonstrations, sales training, and clinical seminars/symposia

• Degree in Nursing, Science, Pharmacy, or equivalent experience preferred
• A minimum of 8 years managing hospital accounts and engaging in solution selling in the medical devices/equipment field
• Established experience in handling a territory/region without supervision
• Experience in tender management is an advantage
• Demonstrated track record of consistent performance in sales achievement and account growth
• Skilled in conducting CME sessions and product training for healthcare professionals
• Skill in managing various portfolios and engaging constructively with distributors

Experience in tender management is an advantage

• Support for Parents
• Continuing Education/ Professional Development
• Employee Heath & Well-Being Benefits
• Paid Time Off
• 2 Days a Year to Volunteer