Key Account Manager Job at The Muse (Istanbul)

Key Account Manager

The Muse

Location:
Turkey , Istanbul

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

At Diageo, we're building iconic brands and creating moments that matter. As Customer Business Development Manager, you will play a pivotal role in managing and growing our strategic relationships with key customers. You'll drive sustainable growth, deliver commercial excellence, and ensure our brands continue to delight consumers wherever they shop.

Job Responsibility:

Build strong, trust-based relationships with central purchasing, category, and trade marketing teams of key customers
Lead the creation and execution of Joint Business Plans (JBPs) that align customer priorities with Diageo's strategic objectives
Strengthen long-term partnerships that create mutual value and category growth
Deliver sales, profit, and market share targets in line with Diageo's commercial goals
Lead trade terms, investments, and promotional budgets with agility and accountability
Prepare accurate sales forecasts and collaborate closely with the Demand Planning team
Maximize the visibility, share, and equity of Diageo's brands across off-trade channels
Apply category management principles to optimize shelf layout, product mix, and pricing
Lead customer-specific activations, seasonal campaigns, and digital supports that bring our brands to life
Translate insights from Nielsen, Power BI, and customer data into actionable growth plans
Track performance KPIs, sales trends, and stock levels, and present insights to senior stakeholders
Partner closely with Trade Marketing, Finance, Logistics, and Demand Planning teams
Lead internal processes related to listings, activations, and new product launches
Ensure all commercial activities and agreements are executed in compliance with Diageo's internal policies and the principles of the Turkish Competition Authority (Rekabet Kurumu)

Requirements:

Bachelor's degree in Business, Marketing, or Economics (or equivalent)
Minimum 5 years of sales experience (preferably in FMCG, managing national key accounts)
Strong commercial acumen, negotiation, and relationship-building skills
Advanced proficiency in Excel, Power BI, and CRM systems
Fluent in English
Analytical, strategic thinker who acts with pace, ownership, and results-orientation
Collaborative, customer-focused, and passionate about building brands consumers love

What we offer:

Health Insurance
Health Reimbursement Account
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
FSA
FSA With Employer Contribution
HSA
HSA With Employer Contribution
Fitness Subsidies
Pet Insurance
Mental Health Benefits
Birth Parent Or Maternity Leave
Non-Birth Parent Or Paternity Leave
Fertility Benefits
Adoption Assistance Program
Family Support Resources
Adoption Leave
Hybrid Work Opportunities
Commuter Benefits Program
Casual Dress
Happy Hours
On-Site Cafeteria
Holiday Events
Paid Vacation
Paid Holidays
Personal/Sick Days
Leave Of Absence
Volunteer Time Off
401(K)
Pension
Stock Purchase Program
Performance Bonus
Relocation Assistance
Tuition Reimbursement
Promote From Within
Mentor Program
Access To Online Courses
Lunch And Learns
Internship Program
Leadership Training Program
Associate Or Rotational Training Program
Diversity, Equity, And Inclusion Program
Employee Resource Groups (ERG)
Woman Founded/Led

Additional Information:

Job Posted:
December 30, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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