Key Account Manager, IKEA

IKEA

Location:
New Zealand, Auckland

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

As IKEA Key Account Manager, you'll be the driving force behind some of our most significant business relationships. You'll lead the acquisition and growth of key business clients, manage high-value client portfolios, respond to major project tenders and RFPs, negotiate commercial terms, and represent IKEA at trade shows and industry events.

Job Responsibility:

Lead the acquisition and growth of key business clients by targeting corporate sectors with office solution needs, while also building long-term partnerships across key industries such as hospitality, early childhood education & care services, residential development, and commercial real estate
Manage high-value client portfolios, understanding their unique needs and delivering tailored furnishing solutions that align with their vision and our brand
Respond to major project tenders, Request for Proposal (RFPs) with compelling, competitive proposals, collaborating with internal teams to deliver end-to-end solutions that include products, services, and design
Negotiate commercial terms and close deals that balance customer needs with business goals, ensuring seamless execution and ongoing satisfaction
Represent IKEA at trade shows and industry events, staying connected to market trends and identifying new opportunities for growth

Requirements:

Proven experience (3-5 years minimum) in key account management or senior business development, or B2B sales, ideally within commercial, retail, or service-based industries
A track record of managing large-scale client relationships and delivering tailored solutions that drive mutual success
Strong commercial acumen and the ability to navigate negotiations, influence stakeholders, and close high-impact deals
Excellent communication and presentation skills, with the ability to engage confidently at all levels of the business
A collaborative spirit and the ability to work cross-functionally with internal teams to deliver outstanding results
Comfortable working in a dynamic, evolving market, and able to bring an entrepreneurial mindset to problem-solving
Motivated by increasing customer value and thinking customer first, ensuring every solution is aligned and exceeds their vision
A valid full New Zealand driver's license is required for customer visits, trade shows, and willingness to travel

What we offer:

5 weeks of Paid Annual Leave, Parental Leave pay, and more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% discount for Co-workers
Provided Co-worker uniforms

Additional Information:

Job Posted:
September 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Key Account Manager