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Waystone Governance Ltd. Logo Waystone Governance Ltd. · Sales

Key Account Manager

United States, New York · Job Posted June 15, 2026
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Job Responsibility

  • Key Client Management: Build and maintain strong relationships with key decision-makers within financial services companies, fostering long-term partnerships and ensuring client satisfaction
  • Revenue Growth: Identify upselling and cross-selling opportunities within key accounts to drive revenue growth and increase Waystone's market share, utilizing established account management methodologies
  • Client Engagement: Understand clients' unique needs, objectives, and challenges, ensuring Waystone's services align with their requirements, and leveraging proven account management frameworks
  • Contract and Pricing Negotiation: Collaborate with the Sales and Legal teams to negotiate contracts, pricing, and terms for key accounts, ensuring mutually beneficial outcomes and adherence to best practices
  • Strategic Account Planning: Develop and implement strategic account plans using leading methodologies such as Miller Heiman to maximize revenue contributions from key clients and achieve growth targets
  • Market Insight: Stay updated on industry trends, regulatory changes, and competitor activities, providing valuable insights to clients and internal teams through data-driven analyses
  • Collaboration: Work closely with internal teams, including Relationship Managers and Operations, to ensure seamless service delivery and address client concerns promptly
  • Performance Reporting: Provide regular updates on key account management activities, revenue contributions, and client feedback using established methodologies for comprehensive reporting
  • Risk Management: Proactively identify and mitigate risks associated with key account management, ensuring compliance with industry regulations and standards while employing proven frameworks
  • Thought Leadership: Represent Waystone at industry events, conferences, and webinars to enhance the company's reputation as a trusted provider of specialist services

Requirements

  • Sales and Commercial Experience: Extensive experience in sales and key account management within the financial services industry, with a successful track record of nurturing and growing client relationships
  • Industry Knowledge: An extensive understanding of the asset management industry, including market trends, regulatory environment, and competitive landscape, is crucial for effectively positioning Waystone's services and staying ahead in the market
  • Sales Strategy and Planning: You should be adept at developing and executing comprehensive account growth strategies, including setting ambitious revenue targets, and formulating actionable plans to achieve them
  • Results-Oriented: You will have a strong focus on achieving measurable results and exhibit the drive to meet or exceed sales targets while maintaining high levels of customer satisfaction
  • Communication and Negotiation Skills: Excellent communication, presentation, and negotiation skills, both written and verbal, to effectively engage with clients and key stakeholders
  • Market Research and Analysis: The capacity to conduct market research, analyse data, hypothesise solutions, and identify trends to inform sales strategies and decision-making
  • Client-Centric Approach: Understanding and addressing the unique needs of potential clients are essential to develop tailored proposals that align with their goals and build trust in Waystone's services
  • Relationship Building: Extending and nurturing strong relationships with key stakeholders, including institutional investors, investment funds, and asset managers, is vital for establishing Waystone as a trusted partner in the industry
  • Innovation and Adaptability: The asset management industry is constantly evolving, and you should be open to innovation, adaptable to change, and willing to explore innovative approaches to enhance the company's sales performance
  • Ethical Conduct: Upholding high ethical standards in all interactions, reinforcing Waystone's reputation as a trustworthy partner in the industry
  • Bachelor's degree in Business Administration, Finance, or a related field (MBA preferred)
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