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As a member of Baxter’s sales team, you’ll be aligned to one of our global business units and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You’ll work within an assigned geographic area or with specific accounts to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you’ll have the opportunity to provide input on new markets and products, manage customer concerns, and collaborate with other teams. An exciting opportunity has opened for a high-performing Key Account Manager to join our Patient Support Systems team in Sydney, covering the Metropolitan South territory. In this role, you’ll represent a market-leading portfolio of connected smart beds and advanced therapeutic surfaces, helping hospitals enhance patient care, safety, and recovery outcomes across both public and private acute settings. You’ll combine strategic account management with hands-on clinical engagement, positioning yourself as a trusted advisor to your customers. You’re someone who thrives on ownership, accountability, and impact—a natural relationship builder who can navigate complex healthcare environments while delivering strong commercial results. If you’re looking for a role where you can combine commercial success with meaningful impact in healthcare, we’d love to hear from you!
Job Responsibility:
Develop and execute a strategic territory plan to drive growth and expand market share
Build strong, long-term relationships with clinical staff, procurement teams, and key stakeholders
Identify and convert new business opportunities, including proactive outreach and targeted prospecting
Deliver compelling product demonstrations, tenders, and proposals that showcase value and outcomes
Lead clinical education and in-servicing, ensuring customers maximise product utilisation
Act as a trusted partner in the clinical environment, providing technical insight and support
Collaborate cross-functionally with Customer Service, Field Service, and Marketing to deliver exceptional customer experiences
Maintain a strong and accurate pipeline and reporting cadence via Salesforce
Monitor territory performance, pricing, and inventory to optimise profitability.
Requirements:
A degree in Medical Science, Healthcare, Business, or a related field
3–5+ years of success in medical device or pharmaceutical sales
Strong understanding of the hospital and healthcare landscape
Demonstrated ability in key account management and value-based selling
Exceptional relationship-building and communication skills
A results-driven mindset with accountability for targets and outcomes
Strong organisational and territory management capabilities
Experience using Salesforce (or similar CRM tools)
Flexibility to travel, including occasional interstate travel.