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Join 3Shape as Key Account Manager, Lab! Let’s change dentistry together! Are you ready to shape the future of dentistry and drive real business impact? 3Shape is looking for a Key Account Manager – Lab Solutions (DACH) to lead growth and digital transformation in the dental lab segment across the DACH market. This is a high-impact, field-based role with national responsibility, ideal for a commercially driven professional who thrives on ownership, results, and customer engagement. Based in Germany and reporting to the Country Manager DACH, you will own the Lab business across Germany, Austria and Switzerland, with full responsibility for revenue, pipeline development, and market share growth. You will work closely with dental labs and reseller partners to expand 3Shape’s footprint, drive digital adoption, and deliver strong commercial results.
Job Responsibility:
Overall responsibility for the sales performance of 3Shape Lab solutions in the DACH region
Achievement of revenue growth, pipeline development, and market share gains
Identification and closing of new business opportunities and expansion of existing key accounts
Upselling and cross-selling activities across the full 3Shape portfolio
Building a solid market and segmentation understanding of the DACH lab market
Active support and regular visits to dental labs nationwide to analyze their needs and workflows
Positioning the full digital 3Shape ecosystem (scanners, CAD software, LMS, services)
Driving digital transformation in the lab and prosthetics segment
Representing 3Shape Lab Solutions at events, trainings, and webinars in the DACH region
Close collaboration with resellers for successful implementation of sales activities
Training, coaching, and supporting reseller sales teams through joint customer meetings
Participation in regular business reviews and strategic sales planning
Close coordination with local and global teams (marketing, clinical, product)
Support of go-to-market activities and product launches
Building and maintaining strong relationships with dental labs to support lead generation for clinic solutions (TRIOS)
Increasing customer loyalty through events, training, and on-site visits
Requirements:
At least 5 years of sales experience in the dental industry
Proven track record in revenue growth and new customer acquisition
Experience in key account management and complex sales cycles
Knowledge of dental CAD software (e.g., Exocad, Dental System or similar)
Very good understanding of digital workflows (lab & clinic)
Proficient in Excel and PowerPoint
Fluent in English
Background or training as a dental technician is an advantage
Strong commercial mindset and strong result orientation
Excellent communication, negotiation, and influencing skills
Ability to build long-term customer relationships and act as a trusted advisor
High level of ownership and accountability
Data- and performance-oriented working style
High willingness to travel within the DACH region
Nice to have:
Background or training as a dental technician
What we offer:
Dynamic and international working environment
Engaged, competent, and supportive colleagues
Flexible working model
Attractive compensation package with strong performance focus
A meaningful mission: improving dental care worldwide